Supplier Quality Technician

Are you ready for the challenge of ensuring that Grundfos continues to deliver the high quality that we are known for? Are you passionate about collaborating with many people and are driven by solving problems? Do you thrive with a broad contact surface, and will you be the link between our suppliers and factories? 
 

At Grundfos, quality is key. We strive to be experts and continually analyze, audit and improve our processes to secure the highest product value. Quality is to be a team while thinking independently. To have responsibility and be a part of our development with the support of the organization working towards a future of sustainability. 

Ensuring quality 
In Supplier Quality - a global team at our headquarter in Bjerringbro consisting of engineers and technicians - you will handle supplier complaints. You can expect around 20 days of international travel a year to our suppliers and the opportunity to influence the way we work with quality and incoming control. You will be the key player and the link between our suppliers and our Danish production companies, where you should support the factories. 

“At Grundfos, quality is a key area that receives a lot of attention from our top management. You will have plenty of opportunity to influence decisions as you collaborate with colleagues across all levels of the organization,” says Michael Lassen 

The job
This role requires you to ensure that our products meet our quality benchmark by conducting inspections, verifications, validations to guarantee that our components fulfill all customer requirements and meet delivery deadlines. To do so, your main tasks will be: 

Support for local production 
• Request and follow up improvements from suppliers of plant related components, based on 8D methodology. 
• Urgent case solving like supplier related production stop or recall, fast stock replacement, etc. 
• Drive and coordinate sorting and rework activities 
• Initiate replacement of NOK components and returns 

Supplier Contact 
• Main contact with suppliers in cases of issues, escalated by the plants: 
o Return PO (accept, reject) 
• Keep the contact with the plants’ relevant engineers,
• Help in selecting and approving suppliers in accordance to SQD requests 
• Help suppliers in case of problem solving by use of quality tools 
• Register and report cost on CHC form (according to QRCP). 
• Escalate quality issues according to actual escalation path to SQD, and Management. 

Technical insight and systematic approach  
As a person you have strong problem-solving skills and work in a systematic way. You thrive with a broad contact surface and has good interpersonal skills. You have an excellent eye for detail, you have an equally acute sense of urgency in quality matters, and this allows you to strike the all-important balance between perfectionism and execution. Moreover, you: 

• Have experience with SAP 
• Are able to read and understand technical drawings 
• Have experience from a similar role and worked between suppliers and production 
• Speak and write English and Danish fluently

What’s in it for you?
Whether it’s developing leadership skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided by six core values.

 In addition, your day-to-day benefits include:

• If you’ll be working from your home office, we’ll make sure you are well equipped with a good workstation. However, you are always welcome to our offices where you can engage, learn, and have fun with colleagues
• On top of it, flexible working hours and up to 3 days’ additional paid leave for volunteering of your choice
• Annual bonuses, health insurance, parental support, internal well-being consultants and programmes
• Access to the modern Grundfos Academy to pursue further both personal and professional development
• Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly