Cargo Bike Rental Support

I am looking for help to run and grow a self-service bike rental based in Frederiksberg near CBS, the role can include some or all of the following tasks:

Operations:

Check returned bikes for damages and release deposits in the evening

Perform bike maintenance tasks such as cleaning, lubricating and tightening

Describe to the visiting bike mechanic what needs fixing or fix yourself

Assist customers to take their bikes and gear with a smile on-site or remotely via smart cameras

Maintain order in the bike garage

Deliver bikes to hotels

Respond to online inquiries

Improve support bot, website, booking system

Growth:

Liaise with accommodation providers and build partnerships

Run ads on search and social media

Create incentives for customers to share their experience

your own ideas

Guiding:

run 2-3 hours private tours

Need to have:

decent command of English

can-do attitude

comfortable getting hands dirty

service-minded

available some mornings between 0900 - 1030

Make it easier to be successful fast:

handy person, experience with bikes

hacker-type

experience in the service / hospitality industry

Multi-lingual (German, French, Italian, Spanish... but also other languages)

What I can offer:

get mentored to work in and build an experience-based business

DKK 130 / hour; minimum of 43 hours / month guaranteed

mix between off-screen people work and remote, flexible screen work

The ideal candidate loves cargo bikes, biking culture, has lived in Copenhagen for a few years, lives near Frederiksberg so leaving to work for 1-2 hours at a time isn’t perceived a big hassle and some day wants to have his / her own experience-based business so learning those skills is relevant for the future.