UX Strategist

4 weeks ago


Søborg, Denmark Novo Nordisk AS - VTx Full time

Are you energized by complex problems, have a structured approach to product design, and want to improve the lives of patients? Are you passionate about driving user empathy and identifying pain points and opportunities in end-to-end clinical trial data capture processes? Do you want to be a champion of driving user empathy in product discovery? If so, you might be a Strategic UX Designer who will join our Digital Discovery team at Novo Nordisk. 


Our mission is to drive change and make a positive difference in the lives of patients everywhere. At Novo Nordisk, we value creativity and innovation, and you will be part of a dynamic team that continuously strives to find new and better solutions for our end users. Your ideas and expertise will be encouraged and appreciated as we work together to shape the future of healthcare.
 

If you are ready to be a champion for change and join a company that is dedicated to improving health worldwide, read on and apply today for a life-changing career.

The Position
As a Strategic UX Designer you will be working as part of a UX team that supports four product teams aiming at transforming the way we capture and act on data from clinical trials. The goal is to evolve and streamline how we capture and consolidate clinical data, boost data quality, and enable more trials with innovative design elements. This will improve the way we run clinical trials, reduce time-to-market for life-changing and life-saving drug products for millions of people around the world. 
You will become part of a UX backbone of longstanding product teams, driving discovery while also implementing the solution. You will help bring best practice digital product development and user research to pharma and collaborate on product decisions and experiments, early and frequently.

As a Strategic UX Designer at Novo Nordisk, your main responsibilities will include:

Collaborating closely with the tech lead, product owners, and subject matter experts to discover strong solutions Continuously testing ideas with real users and customers to validate and refine ideas in a frequent cadence  Using hypothesis-driven prototype insights as the primary canvas for communicating ideas Developing, owning, and co-creating product-centric artefacts like, e.g., the ‘Opportunity Solution Tree’ for the product experiments  Bringing a curious mindset to understand and improve on complex ways of working 

Qualifications
To be successful in this role, we are looking for someone with the following core skills: A degree within design, digitalisation, innovation, IT, or similar

3+ years of experience in developing digital solutions  Fluency in English, both written and spoken Experience with digital transformation from related industries or digital agencies is preferred  Strong communication skills with experience in navigating complex stakeholder environments and strong collaboration capabilities in organizational change management A solid toolbox equipped with: design thinking, user research methods, agile principles, and strategic business understanding to be applied moving from idea to design and to a final implemented digital solution  Fluency within different design and prototyping tools (e.g., Miro, Figma, Dovetail, Notion)

On a personal level, you have an inclusive and critical mindset and apply user empathy to challenge the status quo. You are a dynamic professional adept at steering teams towards success and possessing a proven track record in stakeholder management and project execution. You can set direction on strategic matters and communicate an engaging vision that is founded on a broader purpose.
 

About the department

The Digital Transformation Office is the department responsible for the identification, ideation, funding, and follow-up of new digital initiatives for Development. In a unique setting, we bring together designers, engineers, and healthcare professionals to discover and develop the right solutions. At Novo Nordisk, Development is the area responsible for managing clinical drug development worldwide, from early drug research to the conduction of trials, to product launch. Development provides medical- and scientific documentation for clinical submissions while adhering to clinical standards, regulations, and business ethics, globally. As a Strategic UX Designer at the Digital Transformation Office, you will be a central part of catalysing digitalisation and transformation of this area.
 
The team you will be joining in the Digital Transformation Office is called Digital Discovery. We are a team of UX strategists, user researchers, and “product thinkers” who believe that a good user experience of our digital products can significantly improve the quality of life and efficiency for our colleagues, as well as create better lives for patients. To achieve this vision, we help in the very early stages of new digital ideas. We do experiments to prove strong product desirability early on and collaborate extensively with our colleagues from all areas across the Development department. To us, the design role can take many shapes, and we all strive to support and help educate the organisation about user-centred product design.