Senior/Chief Analyst to drive and strengthen LC&I CRM and Digital workplace
4 weeks ago
Job ID: 23399
We are looking for a Senior Analyst to join CRM / Apps & Analytics unit that is part of Large Corporates & Institutions business area.
Apps & Analytics is front office support unit that is serving every day 2000+ internal users across the Large Corporates & Institutions (LC&I) value chain. We have responsibility of application management agenda for LC&I franchise and direct ownership of customer engagement application ecosystem covering CRM, Digital Workplace, Analytics and BI Function.
About this opportunity
We offer a position that is in the intersection of CRM, Digital Workplace and LC&I front-to-back business processes. You need to talk to various business stakeholders on a daily basis covering LC&I CRM & Digital Workplace stakeholders. You should constantly look for opportunities how things could be done better to serve both internal and external clients. At the same time you need to be able to communicate business requirements to IT/tech in order to secure that there is a seamless connection between technology and business.
What you'll be doing:
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that truly guide us in engaging with the LC&I organisation and our stakeholders – building relationships are essential.
To succeed in this role, we believe that you have:
Your experience and background:
Bachelor's degree in Computer Science, Information Systems, or a related field. Minimum of 5 years of experience as a Business Analyst, preferably in CRM system design and implementation. Excellent communication skills in written and spoken English. Proficient computer skills, MS Office suite capabilities.If this sounds like you, get in touch
Next steps
Please submit your application no later than 08/05/2024. Please note that we will proceed with potential candidates already during the application period.
For more information about the position, please contact Head of LC&I CRM Zhiyi Xuan,
Great people often know great people – please share if you have a friend who could be a perfect match for this job.
We believe that diversity improves team performance. Therefore, we strive to form teams with a mix of people of different genders and ages, and with different backgrounds and experiences.
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