Service Engineer

2 weeks ago

Århus, Århus Kommune, Denmark Tetra Pak Full time

Location: Aarhus, DK

Company: Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary
Within Customer Services Operations (CSO) EMEA, our mission is to ensure that our customers' equipment runs flawlessly, whenever they need it, and at the best possible operational cost. We care about our customers, and we continuously improve their operations.

We are now looking for a Service Engineer who will be responsible for delivering support to our customers by providing corrective, preventative maintenance and troubleshooting services.

The position entails 80-90% travel mainly to our customers in Denmark, with frequent overnight assignments. To best match our customers' locations and minimize travel time, it would be ideal if you live in decent driving distance to the customers in the western part of Denmark. You will belong to legal entity DK-Tetra Pak Danmark A/S.

What you will do
Your main task as a Service Engineer is to provide preventative maintenance and troubleshooting services on processing equipment at our customer's site. You will report to the Service Delivery Manager for Denmark. We can offer you a very interesting position and an opportunity to grow and become professional in one of our core technologies for food processing.

Main responsibilities:

  • Establish and maintain a positive relationship with customers.
  • Handle technical support queries and follow up on concerns and problems.
  • Perform scheduled maintenance on mechanical and electrical equipment to ensure reliability.
  • Troubleshoot and repair mechanical equipment, electrical equipment, and control systems.
  • Manage documentation related to activities.

We believe you have

  • At least 3-5 years of experience in a technical environment, preferably as a Service Technician.
  • Experience and/or education within the food industry and process equipment is meritorious.
  • Good understanding of PLCs and other parts of machinery control systems.
  • Ability to perform overhauls of mechanical and electrical equipment.
  • Proficiency in using MS Office tools.
  • Fluent in Danish and excellent skills in English, both verbal and written.
  • Willingness to travel 80-90% of your working time.
  • A driver's license, minimum level B.

You are an independent and structured person with a results-driven attitude. You have strong organizational and problem-solving skills and enjoy working both independently and as part of a team. You have clear and effective way of communicating and experience in building and maintaining long-term relationships with internal and external stakeholders. Furthermore, you have the ability to stay calm in stressful situations.

If you are passionate about providing top-notch technical support and thrive in a dynamic, travel-intensive role, we would love to hear from you Apply now and become an integral part of our team dedicated to excellence in customer service.

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results.
  • An equal opportunity employment experience that values diversity and inclusion.
  • Market competitive compensation and benefits with flexible working arrangements.

Apply Now
If you are inspired to be part of our promise to protect what's good for food, people, and the planet, apply with your CV through our careers page at https://jobs.tetrapak.com/.

This job posting expires on 2024-09-10.

To know more about the position contact Nils Österblom at +46 46 36 4804.
Questions about your application contact Martin Fosser at +46 46 36 4674.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

#J-18808-Ljbffr

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