Technical Product Manager

3 weeks ago


Middelfart Kommune, Denmark Interacoustics Full time

Technical Product Manager – next generation of products
Are you the annoying type who always points out what can be improved and optimized to make the product easier and better to use? Then we bet you belong with us scoping the next generation of products

In Interacoustics we develop and produce diagnostics solutions for hearing and balance disorders and rehabilitation for clinicians all over the world. It matters to us to present the finest products that enhance the experience of our end-users, among other children.

Broad area of responsibility – big job excitement
You will have the responsibility for products such as balance testing equipment – just to give you an idea of complexity and diversity.

This brings you in contact with R&D, sales, marketing, and a global network of key opinion leaders in the field of balance and vestibular disorders, which give you a lot of technical and commercial knowledge and inspiration of how and where to grow your business area.

You will be Product Owner for the hardware. Some products are already in line to be further developed over the next couple of years, but we also have products that need to be updated before they are ready for the next step, which also is part of your responsibility. Together with R&D you will coordinate the development during the entire product life cycle from idea to development to maintenance.

You will be the primary contact person when new software releases. As the expert you will ensure that technical documentation such as service manuals, installation manuals and alike are updated correctly by marketing and Technical Writers.

You will train the Clinicians (direct training) and our sales organization (train the trainer) in the use of the products. This also includes assisting with installations together with local Technicians for products that are not often sold.

Expect around 40 travel days a year primarily to Europe. The travel activities are planned in advance and will take place during the working week. However, there will be some conferences taking place during the weekend you must attend.

Good team collaboration in "Balance"
You will join a team consisting of two other Product Managers, both located in Middelfart like you, and a team of highly skilled clinicians in the fields of balance diagnostics and rehabilitation located in the USA. We are working in the business area called "Balance".

We collaborate a lot to generate and try out ideas. We talk about how to handle situations and the organization. We are part of an organization where a lot still can be improved, including processes. That is good if you like us, like to make your own mark.

Despite the long geographical distance to our USA colleagues, they feel very close to us. Every Monday we have an online meeting. They visit us 3-4 times a year, where we always go out for dinner one of the evenings. In return we visit them once a year.

We will take care of you
When you join us, we have a complete onboarding plan ready for you. For us it is essential you land right in the job and learn to master the different areas.

We have a timetable for what you need to learn, well defined end-goals, a list of who can help you with what, definition of where you should be jobwise after 3 months and 1 year, and plenty of other exciting things.

Your mentor will be one of the other Product Managers, who has been here for a long time and knows almost everything. – What he doesn't know, we are sure is not worth knowing.

In the goodie bag we can mention flexibility to work from home twice a week, free breakfast every morning in our healthy and delicious canteen, six weeks of holiday, 24 weeks full paid parental leaves for both mothers and fathers, no child´s first sick day – we believe every parent should be able to stay home and take care of their child/children as long as their child/children are not feeling well, and off course continuous development, training and courses.

Your new manager
Jacob Bjerrisgaard is Business Unit Manager, Balance. He has been with us for little more than six years. He is neither technical nor clinical, but he knows the organization and assists you with the interface to the organization knowing who can support you.

"I believe in super skilled people within their field, who shape their work by being proactive and taking responsibility for their tasks", says Jacob.

He ensures your goals and priorities are in the right place. Jacob has big faith in people and will delegate as much as he can. He is always available for discussion and sparring. Most importantly, Jacob has your back.

If you have questions, don't hesitate to contact Jacob: jabj@interacoustics.com / 5129 9931.

Who we are looking for
You have an educational background as an Engineer and around 3-4 years of experience in a role within development – preferable hardware. It could be as Technical Product Manager or as Technical Supporter, Product Owner, R&D Developer and alike. You excel in handling processes and demonstrate a high level of English proficiency.

It will be a significant benefit if you come from an industry that is used to documentation - and authority requirements. It too will be beneficial if you have some international experience and a contact surface to operations. We are not working agile, but it will be nice if you have an agile mindset.

How to apply
Please send your application and CV no later than the 8th of September 2024. We expect to hold interviews in week 37 and 38. Due to GDPR the documents must be uploaded onto our recruiting system.

We value diversity, equity, and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of our cultural DNA. Women in STEM areas are particularly encouraged to apply, as Demant supports United Nations Sustainable Development Goal 5 on gender equality.

Interacoustics
Interacoustics is a world leading diagnostic solutions provider in the field of hearing and balance assessment. We design, manufacture and sell products across the whole audiological spectrum, from small portable devices to full clinical instruments. Our products are sold in more than 100 countries through our extensive network of sales companies and distributors.

Interacoustics employs more than 200 people at the head office in Middelfart, more than 500 worldwide and is among the world's leading suppliers of audiological equipment.

Interacoustics is part of the Demant Group. This group of international companies develops, manufactures and markets a wide variety of technological solutions, ranging from state-of-the art digital hearing instruments and assistive listening devices to revolutionary new diagnostic systems.

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