Technical Hotline Supporter

4 weeks ago

Taastrup, Høje-Taastrup Kommune, Denmark Vaillant Group Full time

Filling most of our leadership positions internally and offering tailor-made training programs and opportunities to work on exciting international projects. Both count. Both are us.

What we achieve together
  • Providing technical telephone support to installers.
  • Responding promptly to emails from installers.
  • Assisting installers with technical drawings and diagrams.
  • Supporting our Sales Support team by identifying part numbers for spare parts.
  • Managing and optimizing interventions on the Dashboard for technicians.
What makes us successful together
  • Technical Expertise: Strong understanding of heat pump technology and the hydraulic components of heating systems.
  • Language Skills: Proficiency in Danish and Swedish, with the ability to communicate effectively in English.
  • IT Skills: Competency in using Office and other digital tools at a user level.
  • Adaptability: Ability to work well both independently and as part of a team.
  • Service Orientation: Excellent communication skills, ensuring colleagues, installers, and private customers feel welcomed and supported.
What makes us special

As part of the solution, our high-efficiency and environmentally friendly technologies contribute to long-term resource savings and a reduction in CO2 emissions.

  • At Vaillant Group, you will have the opportunity to build a career both nationally and internationally.
  • You can be part of global projects running in 17 countries.

We care about our planet and aim to work carbon-neutrally; for this reason, we can only accept online applications.
Let's save the environment together and eliminate paper applications.

#J-18808-Ljbffr

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