Desktop Support Engineer

2 weeks ago

Aalborg, Ålborg Kommune, Denmark Centrica plc Full time

Join us, be part of more.

We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion and more potential. That's why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it and mend it.

About your team:

At Centrica Energy, our mission is to move it.

We're energy movers by nature. We're a global renewable energy trading company which helps move energy from source to use – powering businesses, homes, and societies as they transition to a new sustainable energy future. If the idea of working to create a sustainable energy future also moves you, we may very well be the right place for you.

About the role:

We are looking for someone to join our dedicated IT service team as a Desktop Support Engineer (Level 2/3). This is a great opportunity if you have technical acumen and want to join the ever-moving energy industry to give your contribution to Energising a Greener, Fairer Future. We are looking for a skilled IT Level 2 Desktop Support professional to join our dynamic IT team. Ideally, you will have extensive experience in managing and troubleshooting Windows environments, DNS, DHCP, Office packages, Intune, and ITIL processes. This role requires excellent problem-solving skills, a customer-focused attitude, and the ability to work independently and as part of a team.

Here is what you will be asked to do:

  • Provide Level 2 support for desktop and laptop issues, including hardware and software troubleshooting for a critical Trading operation.
  • Manage and troubleshoot Windows operating systems and applications.
  • Troubleshoot basic DNS and DHCP.
  • Support and administer Microsoft Office 365 packages.
  • Utilise Microsoft Intune for device management and security.
  • Follow ITIL best practices for incident, problem, and change management.
  • Assist with the deployment and maintenance of desktop hardware and software.
  • Document and track issues using our service desk system.
  • Collaborate with other IT team members to resolve complex issues.
  • Provide training and support to end-users as needed.

What we're looking for:

  • Proven experience in a Level 2 desktop support role within a trading or finance services environment.
  • Strong knowledge of Windows operating systems and troubleshooting.
  • Confident managing and organising Active Directory and its objects.
  • Experience with DNS and DHCP configuration and management.
  • Proficiency in Microsoft Office 365 packages (Word, Excel, PowerPoint, Outlook).
  • Familiarity with ITIL processes and best practices.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experience using Jira/ServiceNow would be advantageous.
  • Customer-focused attitude with a commitment to providing high-quality support.

Why should you apply?
We're not a perfect place – but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you.
https://www.morethanacareer.energy/centricaenergy

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

#J-18808-Ljbffr

  • Desktop Software Developer for WindPRO

    16 hours ago

    Aalborg, Ålborg Kommune, Denmark Unique Human Capital AS Full time

    At Unique Human Capital, we are committed to promoting diversity and inclusion. We encourage all qualified candidates to apply for this position.About EMD InternationalEMD International A/S is a leading provider of software and knowledge solutions for the energy sector. Our mission is to support the transition to a sustainable energy future through...

  • Technical Support Engineer

    1 day ago

    Aalborg, Ålborg Kommune, Denmark PARETO SECURITIES AS Full time

    About Our TeamYou will be joining a small, dedicated IT team where professionalism, knowledge sharing, quality, and a positive atmosphere are highly valued.Your Key ResponsibilitiesCollaborate with internal stakeholders to plan and coordinate key areas of Continia's infrastructure.Develop and automate internal processes to improve efficiency and...

  • Technical Support Specialist

    3 days ago

    Aalborg, Ålborg Kommune, Denmark Wärtsilä Corporation Full time

    Key Skills and QualificationsThe ideal candidate will possess:A degree in Marine Engineering or a related field.Relevant work experience in a field service or technical support role.Excellent technical problem-solving and communication skills.Ability to work independently and as part of a team.Proficient English and Danish language skills.Strong customer...

  • professional service supporter

    6 days ago

    Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

    Ocuco is a dynamic, expanding, international Irish-owned software company that develops and markets a comprehensive suite of optical software products for eye care professionals, optical retail chains, and labs, with headquarters in Dublin 15 and offices in the UK, Italy, France, Spain, Australia, Canada, China, Scandinavia, the Netherlands, and the USA....

  • Software Engineer

    7 days ago

    Aalborg, Ålborg Kommune, Denmark Norlys Energy Trading Full time

    As a Software Engineer at Norlys Energy Trading, you will be part of a team dedicated to developing innovative tools that support energy traders. Our team works closely with domain experts to understand business requirements and deliver high-quality solutions.Key Responsibilities:Design, implement, and maintain scalable applications for interfacing with...

  • Engineering Delivery Expert

    3 days ago

    Aalborg, Ålborg Kommune, Denmark Alfa Laval Corporate AB Full time

    The innovative spirit that fuels our culture also drives our personal growth. As a Project System Engineer, you'll be responsible for delivering products and solutions for assigned projects according to established standards and procedures.You'll maintain and develop high-level process technology expertise, ensuring technical clarification of new orders...

  • AIV Engineer

    2 days ago

    Aalborg, Ålborg Kommune, Denmark GomSpace AS Full time

    Job DescriptionAs a talented AIV Systems Engineer, you will play a crucial role in the assembly, integration, and verification of nanosatellites and microsatellites.You will collaborate closely with multidisciplinary teams to ensure the successful completion of these processes for our satellite platforms.You will support the definition, organization, and...

  • AOCS Engineer

    7 days ago

    Aalborg, Ålborg Kommune, Denmark GomSpace AS Full time

    About GomSpace A/SGomSpace A/S is a globally leading designer, integrator and manufacturer of high-end nano and microsatellites for customers in the academic, government and commercial markets.We are committed to making space accessible, affordable and useful. Our highly skilled team is dedicated, accountable and passionate about delivering innovative...

  • Thermal Engineer

    1 week ago

    Aalborg, Ålborg Kommune, Denmark GomSpace AS Full time

    Ambitious Space Company is looking for a Thermal Engineer At GomSpace, we are committed to making space accessible, affordable, and useful. We are an agenda-setting player in the small satellite business and our highly skilled team is committed, dedicated, and accountable. We are ambitious and believe that small satellites and our efforts, multidisciplinary...

  • Thermal Engineer

    18 hours ago

    Aalborg, Ålborg Kommune, Denmark GomSpace AS Full time

    Ambitious Space Company is looking for a Thermal Engineer At GomSpace, we are committed to making space accessible, affordable, and useful. We are an agenda-setting player in the small satellite business and our highly skilled team is committed, dedicated, and accountable. We are ambitious and believe that small satellites and our efforts, multidisciplinary...

  • Technical Sales Engineer

    2 weeks ago

    Aalborg, Ålborg Kommune, Denmark Søfart Danmark Full time

    Are you a talented individual ready to develop cutting-edge and innovative technology? Are you interested in shaping the future? Would you like to contribute to the global green transition and are you looking to join a team that makes a lasting impact by developing the world's largest combustion engines of the future? – Then we might have just the spot for...

  • Technical Sales Engineer

    2 weeks ago

    Aalborg, Ålborg Kommune, Denmark Nordiske Medier AS Full time

    Are you a talented individual ready to develop cutting-edge and innovative technology? Are you interested in shaping the future? Would you like to contribute to the global green transition and are you looking to join a team that makes a lasting impact by developing the world's largest combustion engines of the future? – Then we might have just the spot for...

  • Technical Project Engineer

    4 days ago

    Aalborg, Ålborg Kommune, Denmark Alfa Laval Corporate AB Full time

    At Alfa Laval, we're pioneering the solutions of the future and unlocking the full potential of precious resources. As a proactive and results-driven Project System Engineer, you'll be responsible for delivering products and solutions for assigned projects according to established standards and procedures.You'll maintain and develop high-level process...

  • Nanosatellite AIV Engineer

    2 days ago

    Aalborg, Ålborg Kommune, Denmark GomSpace AS Full time

    RequirementsMaster's degree in aerospace, mechanical, or electrical engineering, or related field.Intensive experience in satellite AIV and testing, including knowledge and experience with MGSE/EGSE and functional testing.Practical knowledge of electronics and environmental test standards.Proven ability to prepare, configure, and execute tests following...

  • AOCS Engineer DK

    1 week ago

    Aalborg, Ålborg Kommune, Denmark GomSpace AS Full time

    Ambitious Space Company is looking for a AOCS Engineers At GomSpace, we are committed to make space accessible, affordable and useful. We are an agenda-setting player in the small satellite business and our highly skilled team is committed, dedicated and accountable. We are ambitious and believe that small satellites and our efforts, multidisciplinary...

  • AOCS Engineer DK

    18 hours ago

    Aalborg, Ålborg Kommune, Denmark GomSpace AS Full time

    Ambitious Space Company is looking for a AOCS Engineers At GomSpace, we are committed to make space accessible, affordable and useful. We are an agenda-setting player in the small satellite business and our highly skilled team is committed, dedicated and accountable. We are ambitious and believe that small satellites and our efforts, multidisciplinary...

  • AIV System Engineer

    3 days ago

    Aalborg, Ålborg Kommune, Denmark GomSpace AS Full time

    Ambitious Space Company is looking for a AIV Systems Engineer At GomSpace, we are committed to make space accessible, affordable and useful. We are an agenda-setting player in the small satellite business and our highly skilled team is committed, dedicated and accountable. We are ambitious and believe that small satellites and our efforts, multidisciplinary...

  • Thermal Design Engineer

    1 week ago

    Aalborg, Ålborg Kommune, Denmark GomSpace AS Full time

    About the RoleGomSpace A/S is seeking an experienced Thermal Engineer to join our team. As a thermal design engineer, you will play a crucial role in the design, development, and testing of thermal and mechanical systems for nanosatellites and microsatellites.Key ResponsibilitiesConduct thermal analyses and simulations to predict the thermal behavior of...

  • Spacecraft Control Engineer

    17 hours ago

    Aalborg, Ålborg Kommune, Denmark GomSpace AS Full time

    About the Role We are seeking an experienced AOCS Engineer to join our team at GomSpace A/S. As an AOCS Engineer, you will be responsible for designing, integrating, and testing spacecraft attitude determination and control systems for various customer-specific missions and spacecrafts. This role involves working closely with our customers to understand...

  • Satellite Systems Engineer

    17 hours ago

    Aalborg, Ålborg Kommune, Denmark GomSpace AS Full time

    About the Job GomSpace A/S is looking for a talented AOCS Engineer to join our team. As an AOCS Engineer, you will be responsible for designing, integrating, and testing spacecraft attitude determination and control systems. This role involves working closely with our customers to understand their requirements and develop solutions that meet their needs. Key...