Customer Solutions Engineer

Customer Solutions Engineer, Maersk Project LogisticsA.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customers' supply chains. As the global leader in shipping services, the company operates in 130 countries and employs +100,000 people.

With a simple end-to-end offering of products and digital services, seamless customer engagement, and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.

When you join Maersk, you will find that the world is your workplace. You will work in a culturally diverse, performance-stimulating environment, surrounded by new ideas and different ways of doing things.

We – Maersk Projects Logistics - are now recruiting for a Customer Solutions Engineer for our Growth team. If you have a passion for global logistics, staying close to our customers, and are motivated by building complex logistics solutions, often in a fast-paced environment, and see yourself as a team player, then this job is for you

We offer:

Working at Maersk brings a unique blend of being part of a rich heritage and an enthusiastic, youthful, fast-paced logistics company. We believe in rewarding and recognizing individual performances within highly professional teams supported by our distinctive values.

Collaborative and commercial mindsets are the key cornerstones of being a high performer in Maersk. Ours being a network business, it is key that you can think and act beyond your own domain and geography of work. By commercial mindset, we mean your ability to think of the benefits for the customer in whatever action you take, irrespective of your position and role.

The position can be located in Aarhus or Copenhagen.

Key Responsibilities:

1. As Customer Solutions Engineer in Maersk Project Logistics (MPL), you will be part of a winning team with high growth ambitions within our area of responsibility (Aid & Relief and Government & Defense).
2. You'll be working closely with Growth to address the customer's requirements with cost-effective, high-quality end-to-end logistics solutions that can be effectively implemented and executed.
3. As a customer advocate, ensure customer needs are met and account issues are resolved quickly, leveraging resources from across the company as needed.
4. Manage the Allocation process and coordinate with customers to ensure they deliver on their commitments.
5. Manage the tender handling process and coordinate with colleagues to ensure a comprehensive and competitive offer is submitted to the customers.
6. Cover all transport modes (sea, air, road, rail, charter) with support and knowledge-sharing from your colleagues.
7. You will develop and prepare new logistics concepts and value propositions based on identified best technical and organizational solutions.

Who We are looking for:

Our ideal candidate is a self-driven person with a can-do attitude, well organized, and able to stay cool in a hectic and complex environment. You thrive in a collaborative role, being the trusted partner and making things happen. We value our unique team and are looking for someone who shares our vision of teamwork being the backbone of all we do. The ideal candidate understands our customer needs and is driven by offering world-class integrator solutions that bring value to our customers.

The strong candidate has:

1. Relevant experience from freight forwarding, shipping, logistics, or similar. Experience within Aid & Relief or Government & Defense is an advantage, but not a requirement.
2. Experience with crosstrade and incoterms.
3. Experience in account management.
4. Excellent communication skills, including both verbal and written in English.
5. A collaborative mindset with a "can do" attitude.
6. Commercial knowledge and interest.
7. Relationship building skills, both with customers and internal stakeholders.
8. High-level logistics product understanding, including how it solves different customer pains.

Applications will be read continuously, so do not wait with your application

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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