Senior UX Researcher

3 days ago

Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

Are you passionate about understanding user needs and building empathy to create impactful digital solutions? Do you want to contribute to shaping user-centric initiatives that drive business transformation in Novo Nordisk's manufacturing processes?

This is your opportunity to make a real difference in a permanent position based in Ørestad, Copenhagen, with the flexibility to work from other locations. We are looking for an experienced Senior UX Researcher to join our team and support the development of our central Manufacturing Intelligence and production facility solutions.

Apply now and become part of a life-changing career.

About the Position

As a Senior UX Researcher, you will be part of the Design Hub based at Novo Nordisk's new location in Ørestad, Copenhagen. Your primary responsibility will be to plan, conduct, and communicate user research insights to support digital initiatives across internal Novo Nordisk digital solutions. Your work will ensure a user-centric approach to solving business challenges and improving our employee experience when working with digital solutions.

Key Responsibilities:
  1. Lead UX research in digital projects, focusing on Novo Nordisk employees as end users.
  2. Plan, drive, and conduct research to address user pain points and challenges effectively.
  3. Challenge the status quo and advocate for a user-centered design approach.
  4. Define research problems and identify opportunities within digital solutions.
  5. Conduct qualitative and quantitative research to validate digitalization ideas from stakeholders.
  6. Build empathy with users by creating personas, user journeys, and other key artifacts.
  7. Foster strong relationships with stakeholders, influencing product development with research-driven insights.
Qualifications

To succeed in this role, you should have:

  1. Master's degree in a relevant field related to human behaviour research.
  2. 3+ years of experience in UX research.
  3. Expertise in planning, conducting, analysing, and presenting research findings.
  4. Strong background in qualitative research methodologies.
  5. Ability to translate user insights into actionable recommendations for product teams.
  6. Experience collaborating with cross-functional teams, including designers, developers, and product managers.
  7. Fluency in English (both written and spoken).

On a personal note, we are looking for someone who is proactive, curious, and driven by user empathy. You have a strong ability to challenge the status quo, spot new opportunities, and work in a structured and organized manner. You thrive in a collaborative environment and enjoy working closely with developers, management, product owners, and business analysts to drive impactful change.

About the Department

You will join the Design Hub, which is located within Data Digital and IT (DD&IT) Digital Products & Software Engineering - new area in Ørestad, Copenhagen. We are a team of 63+ digital design thinkers collaborating with specialists in Novo Nordisk. Our work spans multiple SVP areas, supporting the entire global value chain of Novo Nordisk.

The UX Research & Design department consists of 25 colleagues across three competence groups: UX Research, Service Design, Techno Anthropology and UX Design. Our team is responsible for designing and developing innovative digital solutions for Novo Nordisk. We focus on best practices in UX research, design, and digital consulting, ensuring that user needs are at the center of all our digital transformation initiatives.

Working at Novo Nordisk

Novo Nordisk is a global healthcare company headquartered in Denmark. For 100 years, we have been driving change to defeat diabetes and other serious chronic diseases. As a result, our treatments today benefit millions of people living with diabetes, obesity, and rare blood and endocrine diseases. We are proud of that.

We are proud of our people too, and we employ more than 67,000 bright and diverse minds in 80 offices worldwide. With us, your bright mind and commitment help us change lives for people worldwide. In exchange, we offer you a seat in a rewarding and purpose-driven culture where your professional and personal development is highly valued. That said, opportunities are many in Novo Nordisk. Discover the cutting-edge technologies behind Novo Nordisk's life-changing innovations.

Applications

Applications will be reviewed on an ongoing basis, so you are encouraged to apply as soon as possible. You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume.

This position is a part of NN DK employee referral bonus program.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.

#J-18808-Ljbffr

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