Management Support Senior Officer

General Information

Position Title: Management Support Senior Officer (People & Culture)

Job Category: Strategy & Corporate Services

Duty Station(s): Copenhagen

Seniority Level: Mid Level

ICS Level: 09

Contract Type: ICA - IICA - Regular

Contract Level: IICA 1

Posting Start Date: 28-Oct-2026

Posting End Date: 10-Nov-2026

Duration: Open ended

Job Highlight

Be the driving force behind a well-connected, efficient and forward-looking People & Culture Group. Are you a proactive problem-solver who thrives on bringing structure to complexity, connecting people and turning priorities into action? As Management Support Senior Officer, you will work at the heart of PCG, partnering closely with the Director and leadership team to keep operations running smoothly and priorities moving forward.

This is more than an executive support role. You will be a trusted analyst, coordinator, facilitator and operational problem-solver, anticipating needs, navigating diverse stakeholders, streamlining processes and finding smarter ways of working. From supporting leadership priorities to strengthening day-to-day operations, your initiative, judgement and ability to make things happen will have a tangible impact.

If you enjoy taking ownership, creating clarity and enabling others to succeed, this role offers the opportunity to make a meaningful difference in how PCG operates and delivers on its mission.

About the Group

The People and Culture Group (PCG) positions UNOPS as a people-centered, high-performing organization by driving the development of HR policies, talent frameworks, and inclusive practices aligned with the strategic plan. Through the Integrated People Strategy, PCG empowers personnel, fosters an engaging and inclusive work culture, and enables the delivery of sustainable development solutions. Partnering closely with UNOPS leadership, PCG delivers on the organization’s People Goals—shaping culture, nurturing leaders, enabling flexibility and fairness, building future-ready teams, and setting people up for success. Core capabilities include strategic HR partnering, policy integration, and process simplification through digitization. PCG prioritizes leadership development, workforce diversity, personnel well-being, and innovation in HR practices. By focusing on culture transformation and talent excellence, PCG ensures that UNOPS remains agile, equitable, and capable of delivering results in complex operational environments.

Job Specific Context

The Management Support Senior Officer (People & Culture) plays a critical enabling role in ensuring the efficient, responsive and professional functioning of the People & Culture Group (PCG). Through proactive executive coordination, stakeholder engagement, operational and resource management, knowledge sharing and continuous improvement, the incumbent enables the Director and PCG leadership to focus on strategic People & Culture priorities while ensuring operational requirements are anticipated, coordinated and delivered effectively.

The role requires close collaboration with PCG leadership, People Business Partners and colleagues across the Group, as well as effective coordination with Finance, Procurement, ICT, Global Shared Services Centre (GSSC), Security and other corporate services functions. The incumbent may also be required to engage, as authorized by the PCG Director, with UN City management, external service providers, vendors and contractors to facilitate seamless operational support.

In performing these functions, the HR & Management Support Senior Officer exercises sound professional judgement and maintains confidentiality

Role Purpose

The Management Support Senior Officer (People & Culture) serves a dual role, providing proactive executive support to the PCG Director and functional coordination of operational activities across the People & Culture Group (PCG).

In its executive support capacity, the incumbent facilitates the effective functioning of the Director’s Office by coordinating leadership priorities, commitments, information and decision-making processes, anticipating needs and ensuring timely follow-through.

In its functional coordination capacity, the incumbent supports the planning, monitoring and delivery of PCG operations across financial, administrative, logistical and people-related functions, as well as information management and business continuity. Working collaboratively with PCG teams and relevant corporate functions, the incumbent coordinates operational requirements, resolves issues and promotes effective service delivery.

Beyond day-to-day coordination, the role contributes to operational analysis, resource planning, management reporting and process improvement. Under the guidance of the PCG Director or designated senior manager, the incumbent assesses opera