Danish Customer Service and Sales Officer in Malta
2 dage siden
Odense, South Denmark
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Are you a fluent Danish speaker with a background in sales and a passion for customer excellence? Join a
Great Place to Work-Certified
international bank that is redefining the "new generation" of digital lending.
As a
Customer Service & Sales Officer , you will be a key driver in our German-market operations. This role is designed for a target-driven individual who can blend high-level customer support with the ability to convert inquiries into successful loan and card applications. You'll be working in a fast-paced Fintech environment where your sales experience will directly impact the bank's growth.
Your Responsibilities
Sales & Conversion: Actively engage with Danish-speaking leads to guide them through the loan application process and promote our card products
Customer Support: Handle incoming inquiries via phone, email, and SMS, providing solutions that balance customer needs with business goals
Onboarding & Verification: Manage the customer journey from the first click to final verification, ensuring all documentation is accurate and compliant
Portfolio Growth: Collaborate with the Payments and Collections teams to ensure customer retention and high satisfaction levels
Market Insight: Use your sales expertise to identify customer pain points and suggest improvements to our product offerings
Requirements
Language: Native or C1 level fluency in Danish (essential) and a professional command of English
Sales
Experience:
Minimum 1-2 years of experience in a sales-driven environment (e.g., Telesales, Business Development, or Commission-based Retail) Financial Literacy: Previous experience in banking or financial services is highly preferred Tech Savvy: Strong proficiency in Microsoft Office, specifically Excel, and experience with CRM systems Work Authorization: You must hold an EU Passport or currently have the legal right to work in Malta Attributes: Resilient, persuasive, and motivated by hitting performance targets Benefits
Salary:
Competitive base salary of €25,000 per year Bonuses: Performance-based bonus structure Relocation Support: Financial assistance (relocation bonus) to help you settle into life in Malta Health & Security: Comprehensive Private Health Insurance and Life Insurance Office Culture: Modern office facilities featuring daily fresh fruit, coffee, and toast Social Life: Regular monthly after-work events and "Casual Friday" drinks Lifestyle: Enjoy over 300 days of sunshine and a vibrant expat community in one of Europe's most popular island destinations
Experience:
Minimum 1-2 years of experience in a sales-driven environment (e.g., Telesales, Business Development, or Commission-based Retail) Financial Literacy: Previous experience in banking or financial services is highly preferred Tech Savvy: Strong proficiency in Microsoft Office, specifically Excel, and experience with CRM systems Work Authorization: You must hold an EU Passport or currently have the legal right to work in Malta Attributes: Resilient, persuasive, and motivated by hitting performance targets Benefits
Salary:
Competitive base salary of €25,000 per year Bonuses: Performance-based bonus structure Relocation Support: Financial assistance (relocation bonus) to help you settle into life in Malta Health & Security: Comprehensive Private Health Insurance and Life Insurance Office Culture: Modern office facilities featuring daily fresh fruit, coffee, and toast Social Life: Regular monthly after-work events and "Casual Friday" drinks Lifestyle: Enjoy over 300 days of sunshine and a vibrant expat community in one of Europe's most popular island destinations