Business Line Manager for Compressor Service

4 dage siden

Copenhagen, Capital Region, Danmark Atlas Copco Group Fuldtid
Business Line Manager for Compressor Service & Optimization (CSO) Service, Egå, Denmark – Hybrid, Full-time Your role Imagine being Head of Operational Excellence and Owner of an Aftermarket business
- turning operational excellence into profitable growth across Denmark, Norway and Sweden. We are looking for a new Business Line Manager for our Compressor Service & Optimization (CSO) business, to be responsible for leading the service business strategy, managing full Profit & Loss, drive service sales growth in our aftermarket business, lead and develop cross-functional service teams, ensuring high customer satisfaction, financial health and operational excellence across three countries. As our Business Line Manager for Service in RENO A/S you will be part of the global Atlas Copco Group network, where knowledge is shared, ideas are encouraged, and you are empowered to shape the way forward. If you measure success in results, thrive by leading and setting direction, and turning strategy into growing numbers, this could be the right opportunity for you. Your mission In this role, you will take responsibility for leading and developing our service organization, consisting of dedicated and experienced Service Operations Leaders, Technicians, Aftermarket Sales Engineers, back-office coordinators, and technical support functions. You will be an essential member of the Management, report directly to the General Manager, and work closely with the Compressor Technique Service Division, and contribute to cross-functional collaboration to support strategic and operational alignment across the RENO A/S organization. Through people-centric leadership you will be a key sparring partner for your team, while executing growth strategies and developing our service offering, strengthening customer relationships and building a high-performing service organization. With a strong focus on operational excellence and customer loyalty, you will drive profitable growth by expanding service agreements, strengthening the spare parts business and accelerating connected solutions that deliver greater value to our customers. You will play an important role in translating our long-term strategy into clear priorities and tangible business results. Your day-to-day as Business Line Manager P&L ownership:Full accountability for the Profit & Loss of the service business, ensuring financial targets are met while driving sustainable and profitable growth. Shape and execute the aftermarket business plan , from service contracts, maintenance plans, spare parts, product optimization etc., translating our long‑term ambitions into clear priorities, actions and measurable results. Performance Management by actively monitoring KPIs and drive operational excellence by addressing performance gaps and continuously improving the way we work. Drive market development by identifying new opportunities, customer segments and partnerships, and build a strong lead and opportunity pipeline that consistently converts, as well as shape sales and marketing strategies that expand the business. Team Leadership : Lead, coach and develop your cross-functional service team of service leaders, sales engineers, technicians, back-office coordinators, and technical supports by setting clear direction and improving collaboration that creates results. Build capabilities from onboarding to certifications, fostering a strong performance and learning culture. Drive customer satisfaction and long‑term loyalty by turning customer feedback and NPS insights into action, strengthening the customer experience, service excellence and service contract coverage Culture, Safety and Compliance : You role‑model Safety First, foster collaboration and knowledge sharing across the service organization, and ensure compliance with company policies, legal requirements and industry standards while proactively managing risk. Stakeholder relationship and communication: Collaborate with key stakeholders and management team to align business line priorities with the overall company strategy, as well as communicate and provide regular updates to organization, management and division with clear insights on performance, strategic initiatives, and market developments Your skills and experience

Education:
A bachelor's degree in business, engineering or a related field, or equivalent knowledge gained through relevant professional experience. Service/Sales/Marketing

Experience:
At least five years of experience in the service industry, B2B services, industrial equipment, product management or aftermarket business, ideally in an international environment with technical field service operations. A proven track record of combining operational leadership with commercial growth. Leadership

experience:
previous experience of leading and developing service, sales or business teams, including experienced specialists. Commercial mindset: Strong commercial acumen with experience driving g