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after-sales service manager
3 weeks ago
Develop and maintain a newly established After-Sales service function
STERISAFE ApS is a successful health-tech company with high ambitions to lead the revolution in upgrading the environmental hygiene methods in the healthcare segment, as well as in other industries. With a strong background in science and engineering, the STERISAFE team brings together the latest findings and innovations in health technology and IoT in developing and marketing a superior and unique disinfection solution.
Located on the campus of the University of Copenhagen and in the heart of Copenhagen Science City since 2014, STERISAFE ApS developed a unique and patented technology to perform effective, safe and rapid automated room disinfection.
We are looking for an experienced After Sales Service Manager, that can take the lead in training and motivating the staff, distributors, and sales responsible in a unique after-sales service function.
You will be part of the management group and reporting to the COO in Copenhagen and will become the point of contact for end customers and distributors, ensuring compliance with company policies. Your initial tasks and responsibilities will include:
- Develop and initiate an After-Sales service program to follow-up on all required services and maintenance.
- Develop and optimize support and service processes, tools, and systems.
- Train, motivate, and lead both the in-house after sales team and distributors sales network.
- Support the sales department in discussing the necessary business plans for enhancing sales performance.
Qualifications:
You have substantial experience from a similar position with technologically or mechanically advanced products and know how to develop and progress international after-sales services in a distributor network with B2B products.
You have a commercial and entrepreneurial mindset and thrive in an international environment. You speak and write fluent English.
Some international travel activities must be expected.
Employment model:
The salary consists of a fixed salary and a possible bonus scheme. It is expected that you live in the greater Copenhagen area, so STERISAFE will assist applicants in the relocation to Copenhagen in finding suitable housing if necessary.
Application:
If you have any questions or need additional information about this position or STERISAFE, you are welcome to contact the recruiting consultant from HOYER recruiting, Mr. Frans Hoyer. Phone: +45 2091 5400 or mail: Please submit your application and CV to , including your salary expectations.
Applications will be processed as they are received.
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