Commercial Business analyst – Client reporting

Apply locations Headquarters time type Full time posted on Posted 8 Days Ago job requisition id R-16247

Denmark, Copenhagen

About the role

We are looking for a Commercial Business Analyst to expand our Reporting & Referrals team, a small, highly skilled and motivated team based in our HQ office in Copenhagen.

The team currently consists of four senior colleagues and is responsible for the commercial product management and client experiences in reporting, referrals and social sharing. We define the user experience and product roadmap within these areas - servicing clients globally across multiple supported platforms and devices.

We are looking for a Commercial Business Analyst with a specialty in financial reporting.

In this position, you will join the ownership of the Reporting and Transactions domain, quickly becoming a subject matter expert in these areas. You will be accountable for the governance, client experience, and commercial prioritization of the reporting modules and features, ensuring the successful delivery of new functionalities and continuous enhancements. Your responsibilities will include overseeing the creation and maintenance of critical documentation, such as feature WIKI's, reports, and business procedures. Additionally, you will analyze market data and feedback, collaborate with design teams on prototyping, define specifications, and work closely with IT developers to manage implementations.

As part of your responsibilities, you will identify process inefficiencies by analyzing current reporting workflows to uncover opportunities for improvement or automation. You will spearhead optimization efforts, coordinating improvements in how data is collected, processed, and reported to enhance efficiency and performance. Additionally, you will monitor the performance of reporting systems and provide recommendations for upgrades or optimizations to ensure ongoing system effectiveness.

How do you succeed?

1. By gaining a deep understanding of customer experience, identifying, and filling product gaps and generating new ideas.
2. By driving and coordinating improvements in how data is gathered, processed, and reported to increase efficiency and performance.
3. Identifying process inefficiencies: Analyzing current reporting processes to identify areas for improvement or automation.
4. Working with Client Insights to gather user feedback, to ensure that the products we deploy are of quality and to improve client experience and service.
5. Ensuring compliance through meticulous documentation, governance, and the effective delivery of platform features and enhancements.
6. Monitoring the performance of reporting systems and recommending upgrades or optimizations.
7. Competitor and industry analysis with a focus on identifying gaps and potential unique selling points.

Your profile?

You bring over three years of experience in commercial and business analyses within the financial sector, with a strong focus on financial reporting systems, trading, client reporting, or account management. You are well-versed in financial products such as stocks, bonds, forex, options, ETFs, and mutual funds, and you have a deep understanding of the tools needed for managing the lifecycle of financial instruments online, including trade tickets, portfolio overviews, and financial and trade reports. As a self-driven and results-oriented individual, you strive to maximize consumer value while relating to the needs of investors and understanding their choices and journeys. You are energetic and motivated, comfortable working both independently and as part of a team and excel in communicating with stakeholders at all levels. You thrive in an international, fast-paced agile environment, and are fluent in English. Your problem-solving skills and creativity in driving progress and removing impediments, along with your structured thinking and ability to handle complexity, make you an invaluable asset to any organization.

Even if you do not match all the criteria, we still encourage you to apply and convince us why you are the right person for the job

We get curious people invested in the world

When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.

You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success.

We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.

When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don't just offer a job – we offer an opportunity to invest in your future

How to apply:
Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better

About Saxo Bank

Support our purpose
We believe access to global capital markets is not only for the privileged few. Our vision is to enable people to fulfill their financial aspirations to make an impact. That's why we use the power of technology to deliver clients what they need, when they need it in a user-friendly and personalised experience. We aim to deliver the world's most user-friendly and personalized trading and investment platform experience, which gives our clients exactly what they need to make more informed investment decisions.

Be part of a unique journey
Do you want to work for an extremely ambitious organisation at the cutting edge of banking and technology? You'll be joining a company that:

• Continuously strives to improve the Saxo Experience and exceed our clients' expectations.
• Always invests in the future.
• Builds unrivalled platforms for seasoned and experienced investors and wholesale clients that provide real-time access to global capital markets.
• Consistently wins the highest accolades for our platforms, products and services.

Own your future
So, if you're up for the challenge of breaking down barriers in global financial markets, we're always looking for ambitious and enthusiastic people who share our passion for clients, technology and innovation and can bring new perspectives to our diverse team.