IT-supporter

4 days ago

Copenhagen, Copenhagen, Denmark Moment AS Full time

Dansk Producentansvar (DPA) er en selvstændig organisation grundlagt i 2005 under Miljøbeskyttelsesloven. De hjælper virksomheder med at varetage deres producentansvar for emballage, elektrisk udstyr, biler mm. og har et stærkt fokus på, at gøre det så enkelt som muligt for virksomheder i Danmark at overholde deres producentansvar, bl.a. via digitalisering. Dansk Producentansvar har fast base i København, og her vil du blive mødt af et uformelt og engageret arbejdsmiljø med fokus på fællesskab, godt humør og udvikling.

En organisation i vækst, der tilbyder et stort personligt ansvar og tillid

I rollen som IT-supporter bliver du en del af back office-teamet, der det seneste år er vokset med flere dygtige kolleger. Som det nyeste medlem af teamet træder du ind i et fagligt stærkt fællesskab bestående IT-systemadministratorer og dataanalytikere. Din rolle som IT-supporter er central for DPA, da du fungerer som bindeled mellem kolleger, leverandører og systembrugere, hvorfor du kan se frem til en synlig funktion med mange spændende kontaktflader.

Du får følgende ansvarsområder og arbejdsopgaver:

  1. At yde generel 1. level support
  2. At håndtere fejl indmeldt af blandt andre DPA's front office-afdeling og overdrage disse tickets til interne kolleger samt eksterne leverandør
  3. At være bindeled mellem DPA's systembrugere, IT-systemadministratorer og eksterne leverandører
  4. At udføre daglig IT-support og administration på systemer, der ikke varetages af DPA's IT-leverandører
  5. At sikre prioritering og opfølgning på indberettede fejl i sammenspil med forretningen, herunder arbejde med backlogs

Hvem er du?

Som IT-supporter hos DPA betegner du dig selv som en alsidig generalist fremfor specialist, og du trives i en varieret rolle med mange forskellige opgaver. Vi ser gerne, at du har 2-5 års erfaring fra en lignende stilling, hvor du har leveret kompetent og serviceminded IT-support. Netop dette er noget, der driver dig, og du motiveres af den brede kontaktflade, de tekniske problemstillinger, og dét at løsningen nogle gange først findes i detaljen. Det er en fordel, men ikke et krav, at du tidligere har beskæftiget dig med IT-service management og ticket-systemer, og så er du komfortabel på dansk i både tale og på skrift.

Du kendetegnes ved at være struktureret, ansvarsfuld og god til at bevare overblikket. Samtidig er du imødekommende, smilende og en stærk kommunikator, hvilket gør det naturligt for dig at samarbejde både internt i organisationen og med eksterne interessenter.

Lyder det som jobbet for dig?

Moment Search & Selection varetager vi rekrutteringen af DPA's nye IT-supporter, og er du interesseret i at søge kan du gøre dette til og med den 9. februar 2025 .

Har du spørgsmål til stillingen, er du velkommen til at kontakte Recruitment Consultant, Kristian Hallas, på tlf.: 32 26 67 10 eller Din henvendelse behandles fortroligt.

#J-18808-Ljbffr

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