IT Supporter
2 days ago
Brænder du for IT-support og tekniske udfordringer?
Vil du være en del af et dynamisk IT-team, hvor din hverdag er fyldt med varierende og spændende opgaver? Vi søger en engageret og serviceorienteret IT Supporter til vores IT-team hos PureGym.
Dine arbejdsopgaver
Du vil indgå i et socialt og energisk miljø, hvor tillid, ansvar og engagement er nøgleord. Vi har travlt, og derfor keder vi os aldrig. Du vil yde bred IT-support på tværs af systemer, applikationer og enheder samt være med i forskellige IT-projekter. Dine opgaver vil blandt andet omfatte:
- On-site IT-support for vores hovedkontor, herunder stakeholders og ledere.
- Support af hardware og operativsystemer på tværs af platforme.
- Fejlfinding og support af netværk, printere, AV-udstyr og mobile enheder.
- Support af kommunikationsapplikationer som Microsoft Teams.
- Løbende opfølgning og kommunikation med brugerne omkring incident-håndtering.
- Sikre og optimere driften ved at opsamle viden og udvikle nye tiltag.
- Dokumentation og vedligeholdelse af knowledge base.
- Tæt samarbejde med eksterne supportpartnere og interne teams i både Danmark, Schweiz og UK.
- Håndtering af supporthenvendelser via ServiceNow samt telefonisk support.
- Arbejde i Microsoft Suite, Azure, Microsoft 365, Intune.
Vi søger en IT-supportprofil med en god teknisk forståelse, der kan arbejde selvstændigt og samtidig trives i et teamorienteret miljø. Det er vigtigt, at du har en serviceorienteret tilgang og en positiv indstilling.
Minimum krav:
- Flydende på dansk og engelsk.
- Stærke kommunikationsevner og evnen til at tilpasse budskaber til forskellige målgrupper.
- Erfaring med IT-support på tværs af forskellige platforme og enheder.
- Interesse for ny teknologi og lyst til at udvikle dine kompetencer.
- Proaktiv tilgang til problemløsning og evne til at strukturere opgaver.
Løn og ansættelsesvilkår
Der er tale om en fuldtidsstilling med fast løn efter kvalifikationer. Arbejdsstedet er vores hovedkontor i Valby. Stillingen kræver fysisk tilstedeværelse på kontoret minimum 4 dage om ugen.
Vores værdier
Gør en forskel – Inspirér og motiver andre, tag ansvar, og vær den bedste version af dig selv.
Samarbejd og del viden – Støt dine kolleger, inkluder alle og vær nysgerrig på andres perspektiver.
Fokus på detaljen – Tag ansvar for kvalitet, vær vedholdende, og lever høj service.
Stræb efter succes – Udvikl dig, udfordr status quo, og fejre dine sejre.
Er du den rette kandidat? Ansøg hurtigst muligt Vi afholder løbende samtaler og lukker stillingen, når vi har fundet den rette person.
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