Project Manager
3 days ago
Our client is a leading bank and is currently undergoing a Card Simplification programme aimed at creating a foundation for the next generation of card payments. The objective is to provide their customers with effective and efficient means to do and manage their card payments. The scope of the programme is to introduce a common Card Management solution and to transform into one common operating model. The future solution will speed up time to market, reduce costs and operational risk and smoothen the customer journey. Part of the scope is to insource fraud related processes from existing third parties.
This role will lead on the planning, co-ordination and oversight of activities to ensure that requirements are met and implemented. To succeed in this role you will align with Key Stakeholders in the value chain, prepare and secure readiness within Fraud Management and first line support as well as back-office in the organisation's operational center.
This role can be located in any of the Nordic countries but the preference is for someone based in Copenhagen or Oslo.
Key Responsibilities:
- End-to-end coordination of the fraud monitoring implementation including:
- Collaborate to ensure a smooth customer journeys are designed and ensure implementation
- Support the design of operational processes
- Analyse and suggest appropriate operational resourcing
- Secure the implementation of relevant and adequate monitoring rules
- Ensure that appropriate end-to-end validation is performed
- Engage with and ensure the support of stakeholders across the organisation and external vendors
- Plan for go-live and implementation
Experience Required:
- Experience within the Financial Services industry, preferably within Payments and Card payments specifically.
- Strong Project Management / Project Leadership skills and experience
- Familiar with SAFe Agile practises
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Project Management, Consulting, and General Business
Industries: Financial Services and Banking
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