Desktop Support Technician
2 days ago
Excis is seeking motivated and skilled Desktop Support Technician to join our team and provide high-quality technical support to employees of a global leader in audience measurement and analytics. This is an excellent opportunity to work in a dynamic and innovative environment, contributing to essential support operations for a company shaping media insights and trends worldwide.
About the Role
As a Desktop Support Technician, you will:
- Provide onsite technical support, including troubleshooting hardware, software, and network issues.
- Install, configure, and maintain end-user devices and applications.
- Offer timely assistance to resolve technical incidents and service requests.
- Collaborate with IT teams to ensure seamless operation of IT systems.
- Document issues and resolutions to enhance knowledge sharing and process improvement.
- Support the setup and deployment of IT equipment for new employees and office upgrades.
Why Join Us?
You’ll have the opportunity to support employees of a world-renowned organization known for pioneering innovative solutions in media measurement. This company helps businesses and organizations understand consumer behavior, enabling informed decision-making in a rapidly evolving media landscape. Joining our team means contributing to a global mission of delivering valuable insights.
What We Offer
- Competitive compensation and benefits package.
- Professional development and growth opportunities.
- An inclusive and collaborative workplace culture.
- The chance to work with cutting-edge technologies in an inspiring environment.
Requirements
- Proven experience in IT support or a related field.
- Strong knowledge of Windows operating systems and Microsoft Office Suite.
- Familiarity with hardware components, networking, and troubleshooting techniques.
- Excellent problem-solving and communication skills.
- Fluency in Danish and English is required.
- Ability to work independently and as part of a team.
Onboarding Timeline
Onboarding is expected to commence in January/February 2025 . Successful candidates will be notified and guided through the process to ensure a smooth transition into the role.
How to Apply
If you’re enthusiastic about providing top-notch IT support and contributing to a global leader’s success, we’d love to hear from you Join Excis and be part of a team that’s making an impact
Seniority levelMid-Senior level
Employment typeFull-time
Job functionInformation Technology, Consulting, and Engineering
IndustriesInformation Technology & Services, IT Services and IT Consulting, and IT System Training and Support
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