Desktop Support Technician

2 days ago


København, Denmark Excis Compliance Full time

Excis is seeking motivated and skilled Desktop Support Technician to join our team and provide high-quality technical support to employees of a global leader in audience measurement and analytics. This is an excellent opportunity to work in a dynamic and innovative environment, contributing to essential support operations for a company shaping media insights and trends worldwide.

About the Role

As a Desktop Support Technician, you will:

  • Provide onsite technical support, including troubleshooting hardware, software, and network issues.
  • Install, configure, and maintain end-user devices and applications.
  • Offer timely assistance to resolve technical incidents and service requests.
  • Collaborate with IT teams to ensure seamless operation of IT systems.
  • Document issues and resolutions to enhance knowledge sharing and process improvement.
  • Support the setup and deployment of IT equipment for new employees and office upgrades.

Why Join Us?

You’ll have the opportunity to support employees of a world-renowned organization known for pioneering innovative solutions in media measurement. This company helps businesses and organizations understand consumer behavior, enabling informed decision-making in a rapidly evolving media landscape. Joining our team means contributing to a global mission of delivering valuable insights.

What We Offer

  • Competitive compensation and benefits package.
  • Professional development and growth opportunities.
  • An inclusive and collaborative workplace culture.
  • The chance to work with cutting-edge technologies in an inspiring environment.

Requirements

  • Proven experience in IT support or a related field.
  • Strong knowledge of Windows operating systems and Microsoft Office Suite.
  • Familiarity with hardware components, networking, and troubleshooting techniques.
  • Excellent problem-solving and communication skills.
  • Fluency in Danish and English is required.
  • Ability to work independently and as part of a team.

Onboarding Timeline

Onboarding is expected to commence in January/February 2025 . Successful candidates will be notified and guided through the process to ensure a smooth transition into the role.

How to Apply

If you’re enthusiastic about providing top-notch IT support and contributing to a global leader’s success, we’d love to hear from you Join Excis and be part of a team that’s making an impact

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology, Consulting, and Engineering

Industries

Information Technology & Services, IT Services and IT Consulting, and IT System Training and Support

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