Shipping & Fulfilment Lead
1 week ago
Hårklinikken søger en Shipping & Fulfilment Lead til København
Rollen
Som Shipping & Fulfilment Lead vil du spille en central rolle i at sikre effektiv og præcis pakning til vores kunder, samtidig med at du bidrager til vores mission om at hjælpe mennesker med at føle sig godt tilpas ved at levere skræddersyede løsninger og naturlige produkter, der fremmer sundere, stærkere og fyldigere hår.
Du vil sammen med resten af teamet blande personlige ekstrakter til vores klienter, håndtere webordrer og samtidig opretholde struktur samt skabe overblik på lageret. Med hver interaktion vil du yde service i verdensklasse og bidrage til at øge viden og positiv bevidsthed om vores brand.
Som en del af stillingen vil 20% af din tid være dedikeret til ledelse af et team på 3-5 medarbejdere. Dette indebærer blandt andet ansvar for vagtplanlægning og at sikre en høj standard for arbejdsglæde og effektivitet.
Som vores Lead går du forrest og leder dit team med godt humør og en værdibaseret tilgang, der afspejler vores værdier: Care, Own, Deliver og Learn.
Primære Relationer
Som Shipping & Fulfilment Lead refererer du til vores General Manager og arbejder tæt sammen med dine kollegaer i Shipping & Fulfilment-teamet samt med Customer Success og Front Desk.
Jobansvar
- Vær ambassadør for Hårklinikken og afspejl vores værdier: Care, Own, Deliver og Learn.
- Blande personlige ekstrakter til vores klienter.
- Håndtere webordrer.
- Skab struktur og overblik på lageret.
- Modtag varer ved levering.
- Sørg for rengøring og oprydning.
- Dedikér 80% af din tid til aktivt at gå forrest i arbejdet med Shipping & Fulfilment-opgaver.
- Dedikér 20% af din tid til ledelsesopgaver, herunder at motivere og støtte teamet, afholde individuelle møder, gennemføre udviklingssamtaler, præstationsevalueringer og årlige lønforhandlinger samt planlægge vagtskemaer for at sikre en effektiv drift og en god balance i teamet.
Kernekompetencer
- Lyst til at tage initiativ og "løfte i flok".
- Fremragende organisatoriske evner.
- Detaljeorienteret med fokus på præcision i arbejdet.
- En professionel indstilling og fremtoning.
- Gode evner til at håndtere flere opgaver samtidig og prioritere effektivt, også når det gælder praktiske og fysiske opgaver som ugentlig varemodtagelse.
- Flydende i både mundtlig og skriftlig dansk.
- Beherske både mundtlig & skriftlig engelsk.
- Vagter ligger primært i tidsrummet 7:00-16:00, med fleksibilitet fra 7:00-18:00, samt to lørdage pr. måned primært i tidsrummet 7:00-14:00.
- Erfaring med ledelse er en fordel, men ikke et krav.
Hvem er vi?
Hårklinikken blev grundlagt i 1992 i København og tilbyder prisvindende behandlinger, der er udviklet af eksperter for at hjælpe klienter med at opnå optimal hovedbundssundhed og varige forbedringer af hårvæksten med produktblandinger rige på potente botaniske ingredienser.
Vi har udviklet en diagnostisk tilgang til hårsundhed kendt som ’The Hårklinikken Method’. Denne tilgang begynder med en konsultation – enten virtuelt eller personligt i en af vores klinikker i New York, Beverly Hills, København, Aarhus, Dubai eller Reykjavik – hvor vores hårspecialister skræddersyr et program med Hårklinikken-produkter tilpasset den enkelte klients behov.
Vi arbejder målrettet på at hjælpe så mange som muligt med at opnå fyldigere, stærkere og sundere hår med produkter, der skaber de bedste betingelser for hårvækst.
Vores arbejdsmiljø omfatter:
- Moderne klinikker med fokus på kvalitet og æstetik.
- Sikkert arbejdsmiljø.
- Internationalt arbejdsfællesskab.
- Muligheder for vækst.
- On-the-job træning.
Lige jobmuligheder
Vi tilbyder lige jobmuligheder til kvalificerede personer uden hensyntagen til race, religion, hudfarve, nationalitet, alder, køn, handicap, seksuel orientering, kønsidentitet, kønsudtryk, civilstatus, veteranstatus eller andre egenskaber beskyttet af lovgivningen. Vi tror stærkt på, at et mangfoldigt arbejdsmiljø styrker virksomheden. Kombinationen af unikke færdigheder, evner, erfaringer og baggrunde skaber et miljø, der fører til ekstraordinære resultater.
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