Project Manager

2 days ago

København, Denmark Sedna Full time

Implementing the Sedna platform and products into business operations can be a large-scale, exciting change for many Sedna customers. As an Implementation Manager at Sedna, you will have a significant impact, guiding customers through the onboarding process, managing internal and external stakeholders, and getting hands-on technically to ensure timely project delivery. A key attribute of this role is the ability to execute quickly and ensure tasks are progressing throughout the project lifecycle.

In this role, you will have the opportunity to lead multiple concurrent customer projects and travel to work on-site with our customers internationally. This is a great opportunity for someone early in their project management career with experience working in a SaaS business. We are looking for someone who wants to use and develop their skill set at a fast-paced startup where your work will play a pivotal role in delivering on our promise of world-class onboarding to our customers.

Your Responsibilities:

Here's a bit more on what you can expect to be doing day-to-day:

  1. Leading Implementation Projects: Planning and delivering multiple concurrent projects that will see our customers successfully onboarded onto the Sedna platform, leading them through the phases of project kick-off, technical configuration, testing, training, launch, and hypercare.
  2. Stakeholder Coordination: As the project lead, you will be the central liaison between executives, business users, technology teams, and support teams. You will need to facilitate functional and technical discussions and ensure effective communication of project progress to ensure successful delivery.
  3. Project Administration and Reporting: Using our project software (Notion), you will manage project governance and produce reports such as customer status reports, steering committee documentation, and internal reports on the state of your portfolio, and facilitate meetings to inform stakeholders of these.
  4. Risk Management: Identify, assess, and address risks related to project timelines, resource allocation, and customer satisfaction.
  5. Change Management: You will be expected to execute communication plans and stakeholder analysis that will allow you to take the customer on the change journey. You will also be responsible for creating training plans for each implementation and run training and deskside support with our customers.
  6. Continuous Improvement: You will be expected to continuously look for ways to optimise existing processes, workflows, and associated documentation to support more effective, faster service delivery.
About You:

We think you’ll need the following experience and qualifications to succeed in this role:

  • 2+ years of experience in a project management role working across multiple projects simultaneously, or 4+ years of experience with customer support or delivery coordination.
  • Exposure in a customer-facing role where you’ve been responsible for managing and communicating with different stakeholders.

In addition, here are the core attributes we are looking for:

  • Pragmatic project management skills: you create achievable and robust project plans that take into account business requirements and dependencies. You are proactive in identifying next steps before they are required or blockers before they occur.
  • Delivery-focused: you are a self-starter who takes the initiative to complete the required tasks to continuously drive projects forward, managing issues and risks along the way. You are focused on supporting customers with timely responses to their queries.
  • Attention to detail: you ensure that every aspect of a project is executed with precision and accuracy, resulting in fewer delays, errors, and omissions, to foster customer confidence and trust for successful delivery.
  • Problem-solving: you are proactive to take ownership of customer problems, using analytical skills to assess and see these through to resolution.
  • Collaborative communicator: you are able to build relationships and work effectively with internal and external stakeholders. You easily build trust and buy-in which enables you to influence and align all parties so that the project delivers long-term value.
  • Customer-centric: you are focused on understanding and meeting the needs of our customers to drive satisfaction and retention, moving quickly to deliver business value.
More About Sedna:

Sedna makes trade go faster. Our data-driven technology provides businesses with a competitive edge by lightening the load of managing email and helping teams collaborate better.

Powered by AI and integrations with other systems, Sedna reduces manual work, processes high volumes of messages with ease, and exposes key context buried in inboxes. We empower teams to make better decisions and work quickly towards commercial success.

Backed by $86mn in publicly disclosed funding rounds led by INSIGHT Partners, we have over 10k users from 200 companies in over 90 countries.

Sedna powers our customer’s most important work - and it’s our people that makes it happen.

Sedna is an equal opportunity employer, and we welcome candidates of all backgrounds, race, ethnicity, ability, neurodivergence, age, sexual orientation, and gender to apply. Please let us know if there is anything we can do to make our process more inclusive for you.

What You Can Expect from a Typical Hiring Process with Us:
  • 1st Stage Call - Introduction to Sedna with Senior Implementation Manager
  • 2nd Stage Call - Case Study with Head of Professional Services and Head of Support
  • 3rd Stage Call - Culture Interview of VP of Customer Success
  • Offer
  • Reference Checks
Apply for This Job

* indicates a required field

First Name *

Last Name *

Email *

Phone

Resume/CV

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

#J-18808-Ljbffr

  • Project Manager

    1 week ago

    København, Denmark ALSTOM Gruppe Full time

    Project Manager Date: 10 Jan 2025 Company: Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80,000...

  • IT Project Manager

    6 days ago

    København, Denmark Radiometer Danmark Danaher Full time

    In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating...

  • Project Manager

    6 days ago

    København, Denmark Encodify AS Full time

    Purpose: Supports the website's technical functions. Service: Cloudflare Purpose: Supports the website's technical functions. Purpose: Supports the website's technical functions. Purpose: Supports the website's technical functions. Purpose: Collects information about the users and their activity on the website for analytics and...

  • Project Manager

    6 days ago

    København, Denmark Brinch & Partners Full time

    Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our Strategy & Consulting team as Project Manager. About the role Be part of the movement – and play your...

  • Project Manager

    6 days ago

    København, Denmark Academic Work Danmark Full time

    We are looking for a Senior to Expert level Project Manager Do you have over 10 years of experience in leading large-scale transformation programs preferably within the banking or financial services industry? Are you ready to take on a key role in a major international project, where you will manage complex dependencies and ensure the successful...

  • Project Manager

    6 days ago

    København, Denmark BIG - Bjarke Ingels Group Full time

    Job Area: Architecture Application Deadline: As soon as possible Location: Ronda de Sant Pere 56, Bajos08010 BarcelonaSpain Join BIG! BIG is a group of 700+ architects, engineers, urbanists, inventors, researchers, and business minds from all over the world who are based in our Copenhagen, New York, London, and Barcelona offices. Our built work ranges from...

  • Finance Project Manager

    6 days ago

    København, Denmark Alstom Transport Danmark AS Full time

    Location: Copenhagen, DK Company: Alstom Req ID: 440539 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services,...

  • Senior Project Manager

    2 hours ago

    København, Denmark Stibo DX Full time

    Senior Project Manager – work with the world's largest media groups Can you set a clear direction for large global projects from start to finish? Do you want to interact directly with top management teams at the world's most prominent newspapers and broadcasters? Then grab this chance to put your commercial savvy into play as you place our platforms in...

  • Automation Project Manager

    2 days ago

    København, Denmark Hamlyn Williams Full time

    Be among the first 25 applicants An industry-defining pharmaceutical client based in Copenhagen is seeking an experienced Automation Project Manager to join their team in Denmark. Key Responsibilities: Manage delivery of PI Data Historian, MES, and Infobatch reporting systems. Develop and maintain reporting tools to track project schedule, cost, and scope...

  • Electrical Project Manager

    6 days ago

    København, Denmark PARETO SECURITIES AS Full time

    Position: Electrical Project Manager Company Description We are a leading engineering services company with a proven track record of high quality, customer focused project delivery for over 130 years. Our core divisions include Mechanical Engineering, Electrical Engineering, Sprinkler and Fire Protection. Some of the other services we provide include Waste...

  • Project Contract Manager

    22 hours ago

    København, Denmark ALSTOM Gruppe Full time

    Project Contract Manager Date: 10 Jan 2025 Company: Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues...

  • Senior Project Planner/Project Controls Manager

    6 days ago

    København, Denmark Ramboll Group Full time

    Job Description Do you want to be at the heart of the energy transition industry, helping to guide the public and private sectors in the delivery of technologies and systems to meet global and national net zero targets? Are you looking to bring your expertise and enthusiasm into play in developing a global, high performing project management group delivering...

  • Project Planning Manager

    6 days ago

    København, Denmark Alstom Transport Danmark AS Full time

    Location: Copenhagen, DK Company: Alstom Req ID:458382 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000...

  • Project Engineering Manager

    6 days ago

    København, Denmark Alstom Transport Danmark AS Full time

    Location: Copenhagen, DK Company: Alstom Req ID:460116 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues...

  • Project Manager, Events

    6 days ago

    København, Denmark Consensusonline Full time

    CONSENSUS – A leading technology company in engagement solutions. The company Consensus is a Copenhagen-based company that develops and delivers innovative and engaging software solutions to clients, using cutting-edge technology on our platform. We are looking for a Project Manager (PM) to join our team and manage the project delivery to our clients....

  • Senior Project Manager

    6 days ago

    København, Denmark Ramboll Group Full time

    Job Description Do you want to be at the heart of the energy transition industry, guiding the public and private sector in the delivery of technologies and systems to meet global and national net zero targets? Are you looking to bring your expertise and enthusiasm into play in developing a global, high performing design group delivering a range of innovative...

  • Procurement Project Manager

    6 days ago

    København, Denmark NKT AS Full time

    Category: Finance & Procurement Location: Broendby, DK Group Procurement is growing and we’re looking for a Procurement Project Manager to drive important and global procurement projects in collaboration with different stakeholders across the organization. Are you data-driven, energetic critical-thinker and want to join an international environment with...

  • Project Manager, DFDS

    6 days ago

    København, Denmark Brinch & Partners Full time

    Project Manager Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our Strategy & Consulting team as Project Manager. About the role Be part of the movement...

  • Senior Project Manager

    6 days ago

    København, Denmark GE Full time

    Job Description Summary Grid Solutions, part of GE Renewable Energy, is serving customers globally with over 20,000 employees in approximately 80 countries. Grid Solutions helps enable utilities and industry to effectively manage electricity from the point of generation to the point of consumption, helping to maximize the reliability, efficiency, and...

  • Project Engineering Manager

    6 days ago

    København, Denmark ALSTOM Gruppe Full time

    Company: Alstom Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...