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Senior Backend Engineer

2 weeks ago

Copenhagen, Copenhagen, Denmark AI Tech Suite Full time

Certainly is a Conversational AI platform that helps businesses elevate customer conversations and deliver real business value. It leverages Generative AI and Conversational AI, tailored for specific business needs. The platform builds highly customizable virtual agents for complex customer service journeys with multi-domain and multi-lingual demands. Key features include boosting average order value, deflecting support tickets, collecting customer data, and driving customer activation.

Key Features:

  1. Proprietary Data Indexing (up to 10 Sources)
  2. Advanced Escalations & Integrations to Out-of-the-Box Platforms
  3. Advanced Escalations & Integrations to Complex Platforms

Certainly offers one-click multilingual support, fast setup with templated flows, and in-platform reporting.

Responsibilities:

  1. Design and develop backend systems and applications, ensuring scalability, reliability, and performance.
  2. Collaborate with cross-functional teams to identify and prioritize project requirements and deliverables.
  3. Implement efficient and scalable backend architectures using state-of-the-art technologies.
  4. Develop and maintain high-quality, well-tested, and documented code.
  5. Participate in code reviews and provide constructive feedback to improve code quality and maintainability.

Education Requirements:

At least a Bachelor's degree in Computer Science, Computer Engineering, or related field.

Experience Requirements:

At least 5 years of experience in backend development.

Other Requirements:

  1. Strong problem-solving skills and attention to detail.
  2. Excellent communication and collaboration skills.
  3. Ability to work in a fast-paced environment and prioritize tasks effectively.
  4. Strong understanding of software development principles, patterns, and best practices.
  5. Experience with cloud-based technologies such as AWS, Azure, or Google Cloud.
  6. Strong understanding of security and compliance requirements.

Benefits:

  1. Competitive salary and benefits package.
  2. Opportunity to work on challenging and exciting projects.
  3. Collaborative and dynamic work environment.
  4. Professional development and growth opportunities.
  5. Flexible working hours and remote work options.
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