Cheese Application Specialist

Job Summary

IFF is a global leader within solutions for the dairy industry. This position offers an exciting role with potential for professional and personal development within the EMEA Cheese Application team, belonging to the IFF Health & Bioscience division.

The Cheese Application Specialist is an experienced technical professional who provides support to customers in close collaboration with our sales organization. He/She manages the technical relationship with specific customers in support of growing the business and developing a robust pipeline of opportunities for cultures & dairy enzymes.

In this position, he/she works closely with R&D and marketing by providing voice of customer relative to product performances and expectations of product attributes. He/She will be part of internal projects to develop new culture & dairy enzyme solutions for cheese.

Responsibilities:

Technical expertise on products & applications (50%):

• Support the promotion & commercialization of new technologies and/or products through application/customer trials.
• Develop product data, product literature, and technical sales presentations.
• Be one of the IFF technical experts on our product portfolio and technologies, providing training to customers, sales managers, and marketing upon the needs.
• Carry out troubleshooting and technical support at our customers'.

Strategic market support (20%):

• Closely collaborate with the marketing team to identify new trends that could result in new opportunities.
• Identify unmet customer & industry needs to better target new product/technology/application support development to meet the market expectations.
• Share any learnings and communicate with other regional or global application colleagues to leverage on value-in-use information.

Project management (30%):

• Contribute to internal projects to ensure the link between scientific & experimental approach with customer's challenges & needs.
• Design experimental plans, coordinate lab and/or pilot plant activities, interpret and share the results with the project team, while being force of proposal for next steps.
• Contribute to the evolution of our technical capabilities in line with our current or future developments.

Job requirements:

• MS/engineer degree in relevant disciplines such as Food Sciences, Microbiology, Life Sciences.
• Or technical degree in relevant disciplines coupled with extensive experience in cheese production.
• Professional with a theoretical background within dairy/food science and technology with a working knowledge of products (cultures and coagulants) and application & process.
• 5-10 years of experience from working with cheese product development or production.
• Strong scientific curiosity, and a passion for cheese technologies.
• Highly customer-oriented, willing to deliver solutions, skilled in managing complexity.
• Ability to combine technical support and business aspects.
• A willingness to travel is essential (40 – 50%).
• Master English both orally and written.
• Good collaborative and communication skills, positive attitude, and with a pragmatic mindset.

The position is based in our Brabrand, Denmark location; a state-of-the-art innovation center with about 350 employees onsite.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.