Delegated Authority Oversight Manager

2 weeks ago

Copenhagen, Copenhagen, Denmark iCAN Apply Full time

Job summary

The successful candidate will play a key role in supporting the Head of Delegated Authority Operations and Controls with the effective oversight of delegated activities performed by Coverholders and Delegated Claims Administrators (DCAs).

Main duties

  • Perform and oversee the onboarding of New Coverholder and DCA arrangements, supporting the application for approval to Lloyd's where required.
  • Perform and oversee the renewal due diligence process for both Coverholders and DCAs as part of Chaucer's ongoing monitoring.
  • Work closely with the Delegated Audit Manager on issues identified through both the due diligence and audit process.
  • Immediate onwards reporting of breaches to the Head of Delegated Authority Operations and Controls to ensure Lloyd's Third Party Material Issues (TPMI) process is followed.
  • Regular liaison with key stakeholders in the business on issues identified through the due diligence process.
  • Ensure pre-bind quality assurance checks are performed on all Chaucer binding authority business.
  • Ensure pre-bind quality assurance checks are performed on Lead Chaucer lineslip business, and post-bind for follow business.
  • Ensure pre-bind quality assurance checks are performed on all Chaucer consortia arrangements.
  • Act as a point of liaison for ensuring Master/Group policies are correctly structured, and local regulatory requirements are adhered to.
  • Support and deliver changes required to oversight as a result of new regulation.
  • Support the Head of Delegated Authority Operations and Controls with adherence to FCA, PRA, CBI and Lloyd's requirements for delegated business.
  • Improving MI capability for reporting on operational metrics.
  • Implementation of technology that enables a smarter/more efficient way of working, in close collaboration with the project team.
  • Continuously identify smarter, more efficient ways of working to enable commercial decision making.

Regulatory responsibilities

To the extent directed, support the Group's responsibility in relation to following:

  • Comply with all policies and procedures and ensure that due regard is paid to providing good customer outcomes and the fair treatment of customers.
  • Compliance with Lloyd's Byelaws and Minimum standards.
  • Compliance with FCA and PRA requirements (UK Regulator).
  • Compliance with Central Bank of Ireland (Irish Regulator).
  • Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers.

Relevant Experience

Essential

  • MGA and binder experience, ideally from a Syndicate / Managing Agent / Lloyd's of London perspective.
  • Knowledge of Lloyd's DA regulation with regards to binders.
  • Insurance knowledge, ideally across multiple lines of business.
  • Strong presentation skills, including Excel and Powerpoint.

Desirable

  • DCOM and ATLAS knowledge.
  • ACII.

Personal skills

  • Proactive.
  • Flexible.
  • Very good interpersonal skills.
  • Excellent organisational skills.
  • Excellent communication skills with the ability to liaise at all levels.
  • Work as part of a team.
  • Adapt to a pressured environment.
  • Self-Motivated.
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