LiveOps Manager

It’s an exciting time to join Tactile. We're a diverse team of storytellers, puzzle enthusiasts and casual mobile game creators. Our story began in 2008 in the heart of beautiful Copenhagen, and since then we have experienced continuous growth, establishing ourselves as one of the largest gaming companies in Denmark. In more recent years, we have been scaling fast, in big part thanks to the success of a little game called Lily’s Garden. Now we’re on a mission to solidify our position as one of the leaders in creating out-of-the-ordinary casual puzzle games.

With more than 300 talented individuals, we are a mix of over 40 nationalities and 43% women. We truly appreciate the richness of different experiences and perspectives that Tactilers bring to the game. This is why we foster a lean organisational culture, in which each individual is encouraged to take responsibility, be open and grow in their own way. We pride ourselves in cultivating a studio environment that stays away from crunch, that fosters your skills no matter what your discipline is, and one that gives you a place to be creative alongside other passionate and invested storytellers.

We’re currently growing our LiveOps Team and are looking for a LiveOps Manager to join our team of excellence-driven and strategic product people. This is a unique opportunity to have a direct impact on our games, where creativity and initiative are valued and rewarded. You’ll be responsible for planning events, managing LiveOps schedules, and creating engaging player experiences.

This role is based in our beautiful Copenhagen office, as we truly believe that when talented people work closely together, amazing things happen We therefore offer full relocation support to those coming from outside of Denmark.

• Plan and manage the schedule of in-game events and updates for all our games.
• Work with the product and creative teams to create engaging themed events for players.
• Organize tasks across teams to make sure everything gets done on time, like seasonal passes and content updates.
• Collaborate with the analytics team to offer personalized experiences for different player groups and improve event results.
• Test different ideas, analyze results, and use the data to improve future events.
• Make sure LiveOps events fit well with the game’s economy.
• Look for ways to make LiveOps workflows, tools, and team communication better and more efficient.
• Focus on creating fun experiences for players that also meet business goals.

• 2+ years in a similar role, preferably in mobile free-to-play gaming.
• Familiarity with trends and best practices in LiveOps.
• Experience working cross-functionally with product, art, engineering, and analytics teams.
• Proficiency in analyzing event performance using analytical tools.
• High level of proficiency with using Excel/Spreadsheets as a tool for planning events and reward structures.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• An understanding of what makes mobile games fun, engaging, and interesting for players.

• Beautiful office space with probably the best view in Copenhagen.
• Pension and private health insurance.
• A chance to work with the latest tools and technology.
• Opportunities for individual growth with development talks as well as workshops, books and courses.
• Daily, healthy organic breakfast and lunch prepared by our professional chefs in-house.
• Social activities, including game nights, book club, Friday bar and more.
• Relocation package if you are coming from outside of Denmark.
• Free Danish lessons with our in-house Danish teacher.

Submit your application via the fill-in form at the top of this page. This is the easiest and fastest way to get in touch with our recruiters. We foster an inclusive culture and accessible workplace and want to make sure we provide everyone with the same opportunities for success. This is why we encourage you to apply regardless of your gender, sexuality, age, nationality, neurodiversity or disability. We review applications based on competencies and experience.

After we review your application, you can expect to go through the following steps:

• Introductory coffee chat with one of our recruiters, which primarily aims to ensure that there is alignment on the scope of the role and that all of your questions are answered.
• A short intro chat with a Hiring manager.
• A take home test, to see your skills in action.
• Technical interview, during which you will discuss your test solutions and the more technical aspects of the role.
• The final conversation will be with your potential future team, to ensure that there is good chemistry between you too.

We are pretty thorough with our hiring process. It is important to us that we choose new Tactilers carefully - just as it is vital to ensure that we are the right place for you.

We want to ensure you have a great candidate experience whilst in our recruitment process. We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please let us know.

We look forward to receiving your application