IT Support Specialist for Hardware and Networking

2 weeks ago


Odense, Odense Kommune, Denmark Brilliant Computers Full time
Overview

Brilliant Computers seeks a highly skilled IT Support Specialist to join our team in Odense, Denmark. This role involves providing top-notch technical support for desktops, printers, laptops, and other computer peripherals, ensuring seamless operations and exceptional user experience.

Job Description

This position requires the ability to troubleshoot and fix hardware problems, as well as basic administration of Windows O/S and MAC OS. The ideal candidate will have expertise in desk-side support and PC break/fix, including knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP. Additionally, they should be proficient in smart hand support for peripheral and networking hardware, including monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, and multi-port data termination panels.

Required Skills and Qualifications
  • Advanced knowledge of computer hardware systems, chip sets, memory modules, and peripherals.
  • Knowledge of popular operating systems, software applications, and remote connection systems: MS Windows, MS Office 365, Active Directory, SCCM, DHCP, VPN, and others.
Benefits
  • Excellent written and oral communication skills with clients and management, as well as people skills.
  • Ability to work with deadlines and complete tasks on time, taking proactive ownership and working with a sense of urgency.
  • Bilingual (English & Local B2).
Estimated Salary

The estimated salary for this position is around DKK 550,000 - DKK 650,000 per year, depending on qualifications and experience.



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