Product Operations Specialist

1 week ago


Aalborg, Ålborg Kommune, Denmark Promote Project Full time

At Promote Project, we are committed to excellence in customer support. We are looking for a Product Operations Specialist to join our team and help us achieve this goal.

Key Functions:
  • Deliver high-quality support services to our EU customers.
  • Stay up-to-date with our software products and their applications.
  • Escalate complex issues to senior stakeholders for swift resolution.
  • Maintain accurate records of customer interactions and feedback.
  • Contribute to the development of customer-focused initiatives.

To succeed in this role, you will require:

  • Outstanding problem-solving skills and analytical thinking.
  • Effective communication and interpersonal skills for collaboration with colleagues and clients.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Proficiency in using SaaS tools, including Zoom, Google suite, and Salesforce.com.

We encourage applicants from diverse backgrounds to apply if they meet most of the requirements.

Work Environment:

Aalborg, North Denmark Region, Denmark

Salary:

Dkk 55,000 - Dkk 85,000 per year

Job Type:

Remote job

Tags:
  • SaaS
  • Product Operations
  • Support
  • Software
  • Testing
  • Video
  • Senior
  • Operations


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