Quality Engineering Lead

3 weeks ago


Copenhagen, Copenhagen, Denmark Pandora Full time
About the Role

We are seeking an experienced Quality Engineering Lead to lead our quality engineering and assurance teams within a dynamic people-centric environment at the Pandora Digital Hub. The ideal candidate will have a proven track record in overseeing quality across e-commerce platforms, retail store technology, and order management systems.

Key Responsibilities
  • Develop and execute an organisational quality engineering and assurance strategy that emphasizes automation and innovation.
  • Ensure the quality of e-commerce platforms, retail technology, and order management systems through effective test planning, execution, and management.
  • Lead testing initiatives within a MACH architecture, enhancing our ability to deliver high-quality, scalable, and resilient systems.
  • Oversee the development of initiative-level test strategies and plans, ensuring they align with business goals and objectives.
  • Utilize key tools such as Jira Zephyr, Jira, and Confluence to manage test activities and documentation effectively.
  • Maintain a deep understanding of CI/CD tooling, pipelines, and quality gates, and ensure their effective implementation in all projects.
  • Collaborate with cross-functional teams to integrate quality engineering practices into the entire development lifecycle.
Required Skills & Experience
  • Extensive experience in quality engineering and assurance within the retail and/or consumer goods sector.
  • Strong leadership skills with a track record of leading, developing, coaching, and mentoring teams to achieve excellence.
  • Proficient in devising and implementing quality strategies with an automation-first approach.
  • Solid experience in test planning, execution, and management across various platforms and systems.
  • Familiarity with Microservices, API-first, Cloud native, and Headless (MACH) architectures.
  • Expertise in using tools such as Jira Zephyr, Jira, and Confluence for test management.
  • Comprehensive knowledge of CI/CD tooling, pipelines, and quality gates.
  • Excellent problem-solving, communication, and interpersonal skills.
Leadership and Management Skills
  • Demonstrated ability to lead, develop, and mentor both internal and partner colleagues.
  • Strong collaboration skills to work effectively with various stakeholders across the organization.
  • Ability to drive quality initiatives and foster a culture of continuous improvement.
  • Capacity to manage multiple projects and priorities in a fast-paced environment.
About Pandora

Pandora is the world's largest jewellery brand. Established in, Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than countries through 6, points of sale, including more than 2, concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 32, people worldwide and crafts its jewellery at two LEED-certified facilities in Thailand. Pandora is committed to leadership in sustainability and will purchase mostly recycled silver and gold for crafting its jewellery by and halve greenhouse gas emissions across its value chain by. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 28.1 billion (EUR 3.77 billion) in.

Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.



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