Technical Support Specialist for Unified Communications

OverviewWe are seeking an experienced Advanced Technical Specialist to join our team in Unified Communications. In this role, you will be responsible for resolving complex technical issues escalated from lower-tier support teams. You will collaborate with the Tier 3 support team on tickets and escalate those tickets when necessary. As a key point of contact...

Technical Escalation SpecialistYou will be responsible for resolving complex technical issues escalated from Tier 1 support, collaborating with the Tier 3 support team to resolve these issues, and escalating them to Tier 3 when necessary. While the issue is being resolved in Tier 2, you will be the primary point of contact for internal and external...

About the Role:">This is an exciting opportunity to join GN Group, a leading intelligent hearing, audio, video, and gaming solutions company, as a Senior Technical Support Specialist. In this role, you will be responsible for resolving technical escalations from Tier 1 support, consulting with the Tier 3 support team on tickets, and escalating those tickets...

About UsGN Group brings people closer through our innovative audio and video solutions. We empower individuals with hearing loss to overcome real-life challenges, improve communication for businesses, and provide exceptional experiences for gaming enthusiasts.Job Title: Audio Support Specialist - Technical ExpertSalary Range:We offer a competitive salary...

About the RoleWe are seeking an experienced Director of Strategic Partnerships to lead our Unified Communications efforts. This role is a critical part of our North America Leadership team, working closely with executive leaders within the Enterprise Division to align sales strategies with overall business goals.Key ResponsibilitiesEstablish and launch a...

Key Responsibilities:You will be responsible for resolving technical escalations from Tier 1 support, consulting with the Tier 3 support team on tickets, and escalating those tickets to Tier 3 when applicable. While the ticket resides in Tier 2, you will own all communication with internal and external stakeholders.Key Skills:Resolve technical issues...

Company OverviewGN Group is a leading provider of intelligent hearing, audio, video, and gaming solutions. Our mission is to enhance the senses of hearing and sight, enabling people with hearing loss to overcome real-life challenges.Job DescriptionWe are seeking an experienced Advanced Technical Support Specialist to join our team in resolving technical...

GN Group is committed to bringing people closer through innovative audio, video, gaming solutions.We are seeking a highly skilled Jabra Technical Specialist to join our team in this exciting opportunity.The successful candidate will be responsible for resolving complex technical issues escalated from Tier 1 support, collaborating with the Tier 3 support team...

Job SummaryWe are seeking a highly skilled Audio Technology Support Specialist to join our team at the GN Group. In this role, you will be responsible for resolving technical escalations from Tier 1 support, consulting with the Tier 3 support team on tickets, and escalating those tickets to Tier 3 when applicable.You will own all communication with internal...

Customer Support RoleWe're seeking a skilled Technical Support Specialist to join our Product Support Team. As a key member of our team, you'll deliver exceptional customer experiences through technical support via phone, email, and chat. Your primary responsibilities will include:Providing Tier 2 technical support and solutions to customers.Educating...

As a Technical Escalation Specialist at GN Group, you will be responsible for resolving complex technical issues escalated from Tier 1 support, working closely with the Tier 3 support team to ensure timely resolution. You will also be responsible for owning all communication with internal and external stakeholders while the ticket is in Tier 2.Key...

About the RoleWe are seeking a skilled Technical Support Specialist to join our 2nd level application support team for the eID solution MitID. As a critical component of Denmark's digital infrastructure, MitID requires exceptional technical expertise and customer-oriented support.MitID is a microservices-based application serving over 5.2 million users in...

About GN GroupGN brings people closer through our innovative audio, video, and gaming solutions.We deliver technology that enhances the senses of hearing and sight.Role OverviewThis role offers an attractive estimated salary of $85,000 - $110,000 per annum.The Audio and Video Technology Specialist will be responsible for resolving technical escalations from...

We are seeking a highly skilled Audio and Video Technology Specialist, Tier 2 to join our team at GN Group. This role will be responsible for resolving technical escalations from Tier 1 support, consulting with the Tier 3 support team on tickets, and escalating those tickets to Tier 3 when applicable.Key Responsibilities:Resolve technical issues escalated by...

We are seeking an experienced Audio and Video Technology Specialist to join our team at GN Group.About the RoleThis is a challenging and rewarding position that requires strong technical skills, excellent communication abilities, and a passion for staying up-to-date with the latest developments in audio and video technology.The ideal candidate will have 3-5...

About the Role:We are seeking a skilled Technical Application Specialist to join our team at Revvity. This is an exciting opportunity for a highly motivated individual with a strong background in life sciences and technical expertise.The successful candidate will be responsible for providing exceptional technical support and education to customers in the...

OverviewBioLegend, part of Revvity, is a world-renowned developer of cutting-edge antibodies and reagents for biomedical research.We are seeking an experienced Technical Application Specialist to join our team in the Nordics. The successful candidate will be responsible for building relationships with scientists within their defined territory, providing...

Job DescriptionWe are seeking an experienced Audio Technology Specialist to join our team. As a key member of our support organization, you will be responsible for resolving technical escalations from lower-level support teams.About the RoleThis is an exciting opportunity to work with cutting-edge audio and video technology, and to collaborate with our...

Application Support Specialist Role OverviewThe eID Solutions business, a part of the Nets Nexi Group, is at the forefront of creating secure identity solutions and innovative services leveraging modern technology. Our state-of-the-art solutions empower private and public sectors to deliver fast, secure, and compliant digital services. We are the trusted...

About Nets A/SNets is a leading digital payment services company in the Nordics, providing innovative and secure solutions for businesses and consumers alike.Salary and BenefitsThe successful candidate will receive an attractive salary of approximately 90,000 - 110,000 EUR per annum, depending on experience, as well as a range of benefits including private...