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Solutions Development Manager
2 weeks ago
We develop and produce innovative diagnostic solutions for hearing and balance disorders. Our mission is to provide high-quality products that improve the lives of patients and clinicians worldwide.
In this role, you will lead the maintenance and improvement of our consumables and accessories product portfolio.
Main Responsibilities- Handle customer complaints and ensure prompt resolutions.
- Determine issue priorities based on their impact and facilitate team collaboration.
- Analyze trends, introduce enhancements, and boost customer satisfaction.
- Create and maintain product documentation.
- Align with business objectives, quality standards, and regulations.
- Offer technical assistance and clear communication to customers and stakeholders.
You hold an engineering degree or a similar technical background. Your 3-4 years of experience in development, particularly in hardware-related roles like Technical Product Manager or Technical Supporter, Product Owner, R&D Developer, showcases your ability to handle complex processes and articulate yourself fluently in English.
Our CultureWe foster a supportive environment that encourages growth and prioritizes employee well-being. Enjoy a fulfilling work-life balance with flexible arrangements, a delightful canteen, ample holiday time, and access to professional development opportunities.
