Senior Information Specialist

2 weeks ago

Århus, Århus Kommune, Denmark International Flavors & Fragrances Full time

Requisition ID: 504455

Job Description

Are you passionate about building relationships and working for a company where science and creativity meet to transform every day? If so, this may be your next career step. This role involves providing top-notch support to customers by answering inquiries related to quality and regulatory requirements of products within the Nourish business unit of IFF.

The scope of the job is within the EAME (Europe, Africa, and Middle East) region but also entails global aspects, supporting primarily the ingredients portfolio. As part of the Global Regulatory Affairs department, you will join a team of eight colleagues with a great team spirit and will be located at the Campus Brabrand in Denmark.

In this role, you'll have the opportunity to work in an exciting international environment and collaborate with colleagues on a global scale. You will work with the Global Quality department and other internal stakeholders to provide accurate information to customers. This role offers many opportunities for personal and professional growth. We believe in the power of our people and giving them an opportunity to grow, and employee development is a key part of our strategy and culture.

Responsibilities

  • Provide first-line support to customers related to product documentation and regulatory compliance.
  • Complete customer documentation according to policies.
  • Manage the review and updating of documents.
  • Manage customer documentation requirements in cooperation with internal stakeholders.
  • Monitor customer needs and expectations, and identify the need for expanding and harmonizing existing documentation.
  • Stay up-to-date about current and upcoming legislation and assess whether documentation is impacted by these.

Job Requirements

  • University degree in science or related fields, or similar level through experience.
  • Minimum 2 years of experience in a similar role, in quality or regulatory affairs within the food industry.
  • Ability to draw information from various sources.
  • Ability to work independently and within cross-functional teams.
  • Fluency in English.
  • Experienced use of IT.

Personal Qualifications

  • Good organizational skills, analytical, and detail-oriented.
  • Excellent communication skills.
  • Positive attitude, proactive, and solution-oriented.
  • Fast learner, flexible, empathetic, and service-minded.
  • Ability to prioritize work activities.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

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