Business Analyst

3 hours ago


Copenhagen, Copenhagen, Denmark 3Shape Full time
About the Role

We are seeking a highly skilled Business Analyst to join our Recurring Revenue team in Copenhagen. As a Business Analyst, you will play a crucial role in ensuring the growth of our portfolio by assessing business needs, identifying opportunities for improvement, and ensuring that our solutions align with our customers' goals.

Key Responsibilities
  • Requirement Gathering & Analysis: Collaborate with stakeholders to gather, document, and evaluate business requirements for new features, enhancements, and integrations within and beyond our SaaS platform.
  • Process Improvement: Identify and recommend improvements to business processes that will enhance the efficiency and effectiveness of our SaaS offerings.
  • Data Analysis: Utilize data to identify trends, generate insights, and provide recommendations to support decision-making and product development.
  • User Stories & Documentation: Create detailed user stories, process flows, and other documentation to clearly communicate requirements to the development team.
  • Stakeholder Communication: Serve as a liaison between business stakeholders, product managers, and development teams to ensure alignment and clarity throughout the project lifecycle.
  • Reporting: Develop and maintain reports and dashboards that track OKRs, project progress, and other metrics to provide stakeholders with actionable insights.
Requirements
  • Experience: 1-3 years of experience as a Business Analyst or similar role, with a commercial focus in the intersection of business and technology and within an agile development setup.
  • Technical Skills: Proficiency in business analysis tools (e.g., JIRA, Confluence, PowerBI) and experience with data analysis and business process mapping.
  • Analytical Mindset: Good analytical and problem-solving skills with a keen attention to detail - Excel proficiency is a given.
  • Communication: Advanced written and verbal communication skills with the ability to translate complex concepts into clear, understandable PowerPoint slides and visuals.
  • Customer Focus: A deep understanding of customer needs and a commitment to delivering high-quality user experiences.
  • Collaboration: A structured, yet pragmatic mindset combined with effective stakeholder management and collaboration skills.
About Us

3Shape is a global leader in 3D scanning and CAD/CAM solutions for the hearing and dental industries. We are committed to creating award-winning products that change the way professionals work. Our team is passionate about innovation, customer satisfaction, and making a difference in people's lives.

We offer a dynamic and inclusive work environment, with opportunities for growth and development. If you are a motivated and talented Business Analyst looking for a new challenge, we encourage you to apply for this exciting opportunity.


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