Data Analyst and Process Optimization Specialist
2 weeks ago
Role Overview
We are driving the wholesale adoption of Realtime 3D (RT3D) across various businesses and industries. Key to our success is data-driven insights, which is why we are seeking a highly motivated Data and Process Analyst to join our team.
Job Description
This role plays a pivotal part in managing data, collecting and visualizing it, and conducting in-depth analysis to support data-driven decision-making across the organization. You will be a key contributor in maintaining data integrity, streamlining data-related processes, and extracting valuable insights from our datasets.
About the Role
The ideal candidate will have proven experience in data analysis, data prediction, and data management. Strong analytical, problem-solving, and critical-thinking skills are essential for this position. The selected individual will work independently and collaboratively in a team environment.
Responsibilities
- Data Management: Collect, clean, and validate data from various CSE sources, including Zendesk, ODT, and Gainsight, ensuring accuracy and consistency.
- Process Optimization: Evaluate existing data-related processes and workflows for efficiency and effectiveness, identifying opportunities to enhance data accessibility and usability, and collaborating with cross-functional teams to streamline data capture and reporting procedures.
- Data Analysis: Develop and maintain interactive dashboards and reports to visualize key performance indicators (KPIs), and conduct statistical analysis to support business decision-making.
- Reporting and Communications: Create and deliver regular reports and presentations to communicate data insights to stakeholders.
Requirements
- Proven experience in data analysis, data prediction, and data management.
- Strong analytical, problem-solving, and critical-thinking skills.
- Detail-oriented with a strong commitment to data accuracy and quality.
- Able to work independently and collaboratively in a team environment.
Estimated Salary Range: $85,000 - $115,000 per year
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