Process Improvement Analyst

7 days ago


Copenhagen, Copenhagen, Denmark VML MAP Full time

We're looking for a skilled Work Management Consultant to join our team in Copenhagen or London. As a key player in shaping the way teams work, you'll have the opportunity to optimize and streamline workflows using top-tier tools like Workfront, Smartsheet, Confluence, and Jira.

About Your Role

You will be integral in supporting internal teams with the setup, configuration, training, and ongoing support of collaboration tools, especially Workfront. This hands-on role involves configuring systems, providing training, troubleshooting, and continuously improving workflows.

  • Become the go-to expert on Workfront, providing advanced training, developing documentation, and ensuring best practices are followed across teams.
  • Provide training and onboarding for new users on all collaboration tools, with an emphasis on Workfront. Maintain training materials, troubleshoot issues, and support ongoing usage across tools.
  • Assist with the configuration of all collaboration tools, particularly Workfront, including project setup and template development. Manage incoming requests and work closely with part-time administrators, prioritizing Workfront-related needs.
  • Work closely with other teams to ensure seamless integration of Workfront with other tools (Smartsheet, Confluence, Jira) and ensure consistent usage across the organization.
  • Identify opportunities for optimizing Workfront workflows and recommend improvements. Contribute to the development of new processes to streamline work management.


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