Digital Transformation Specialist for Global Development

2 days ago

Copenhagen, Copenhagen, Denmark United Nations Development Programme Full time

The United Nations Development Programme (UNDP) Unit of Information and Technology Management in Copenhagen is seeking a highly motivated and talented individual to join our team as a Digital Transformation Specialist for Global Development. As an intern, you will have the opportunity to work with a dynamic and versatile team, supporting UNDP Country Offices worldwide with ICT and Green Energy solutions.

About the Role

This internship provides a unique chance to contribute to the development of sustainable solutions for country offices, focusing on ICT, IoT, and renewable energy. You will be working closely with our team to design, implement, and maintain effective digital platforms and infrastructure, ensuring seamless connectivity and data exchange between UNDP's global network.

Responsibilities
  • Assist in providing effective Digital Platform Services to UNDP Country Offices worldwide, including OneICTbox, Managed Security Services, cloud-based network infrastructure services, and IoT solutions;
  • Support the Smart Facility Projects related coordination, development of project-related documents, liaise with internal and external parties for the projects, and ongoing coordination and support for successful project delivery;
  • Assist in providing advisory support to UNDP Country Offices to implement stable and robust ICT infrastructure through satellite services, firewall services, IoT, and innovative ICT solutions;
  • Support the team in maintaining and upgrading Connectivity monitoring – Global NMS platform (using SNMP, API, and others);
  • Contribute to the development of business applications based on SharePoint Online, PowerApps, PowerBI, together with Data Analytics tools;
  • Assist with Service management models including ITIL Best Practice and a Service Desk, Service Catalogue;
  • Support Enterprise Architecture and Governance related areas, including strategies, policies, standards, guidelines, and compliance-related matters;
  • Assist the Smart Facilities Infrastructure Insights reporting platform development using Python, API, Web technologies, other relevant tools, and technologies, and integration of AIOps;
  • Draft quality-focused training material, procedures, instructions, and templates from best practice and disseminate through a Practice Community;
  • Support the Unit in organizing internal and external conferences;
Requirements
  • Cloud computing: understands the cloud computing strategy and cloud-based infrastructure technologies, apply such knowledge and experience in developing infrastructure setup;
  • Information Security: knowledge in Information Security to apply in developing infrastructure setup;
  • ICT operation support: knowledge in ICT operation and support, applying standard practice and guideline in supporting colleagues;
  • Programming Skills: basic knowledge in developing scripts to automate management/operation tasks;
  • Client orientation: maintains effective relationships with clients to understand and meet or exceed their needs;
  • Process Innovation: Identifies opportunities for process, system, and structural improvement as well as improving current practices, increasing effectiveness, and achieving efficiency gains;
  • Project Management: Able to organize and structure different tasks, good analytical skills in gathering and consolidating data and research for practical implementation;
  • Communication: communicates effectively when working in teams and have a proactive attitude with a goal-oriented mindset;
  • Collaboration: displays cultural, gender, religion, race, nationality, and age sensitivity and adaptability and Interest and motivation in working in an international organization.
Benefits

As a Digital Transformation Specialist for Global Development, you will have the opportunity to work with a dynamic and versatile team, contributing to the development of sustainable solutions for country offices, focusing on ICT, IoT, and renewable energy. You will also gain valuable experience in designing, implementing, and maintaining effective digital platforms and infrastructure, ensuring seamless connectivity and data exchange between UNDP's global network.

About the Company

The United Nations Development Programme (UNDP) is a leading global development partner that helps countries achieve sustainable human development. Our mission is to reduce poverty, promote social justice, and ensure peace and security for all. We work in more than 170 countries, partnering with governments, civil society organizations, and the private sector to achieve the Sustainable Development Goals (SDGs).

In the Unit of Information and Technology Management in Copenhagen, we are responsible for supporting UNDP Country Offices worldwide with ICT and Green Energy solutions. Our team works in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team.

We are looking for a highly motivated and talented individual to join our team as a Digital Transformation Specialist for Global Development. If you are passionate about technology, innovation, and global development, and want to make a difference in the world, we encourage you to apply.

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