Customer Experience Specialist

2 weeks ago


Frederiksberg, Frederiksberg Kommune, Denmark H&M group Full time

We are seeking a Customer Experience Specialist to join our team in Frederiksberg Centre. As a key member of our sales team, you will be responsible for creating welcoming experiences that showcase the best of our brand.

You will work closely with your colleagues to ensure seamless customer interactions, from the moment they enter the store to the time they leave. Your responsibilities will include:

Main Responsibilities
  • Greet customers warmly and provide a positive first impression.
  • Engage with customers to understand their needs and preferences.
  • Offer personalized recommendations and guidance throughout their shopping journey.
Essential Skills and Qualifications
  • Fashion knowledge and enthusiasm.
  • Excellent communication and interpersonal skills.
  • A proactive and flexible approach to work.


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