Shift Operations Manager
3 days ago
The Data Center Team Lead is responsible for the day-to-day management of the Critical Services Technician (CST) staff. They will create an unwavering attitude and commitment to safety and reliability within the Data Center as they work with the SMEs and Facilities Operations Manager in developing a team of CSTs and outside contractors capable of achieving the goal of 100% availability.
Key Responsibilities- Assist the Facilities Operations Manager in managing the operation and maintenance of critical and non-critical data center infrastructure, equipment, and systems.
- Develop a staff of CSTs with the necessary skill sets to accomplish data center operations that deliver total availability while minimizing risks.
- Provide field-level management and direct supervision of day-to-day work assignments and drive to full completion all assigned tasks.
- Support 24x7 data center operations, have flexibility in work hours to cover other shifts and support maintenance activities, as needed.
- Work with the SMEs and Shift Leads to provide support for data center emergencies.
- Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and communicate issues to management and customers.
- 3+ years' experience in mission critical environments, required.
- Minimum 1-year direct management of shift-based employees, required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand, walk, sit, climb, and balance.
- Ability to stoop, kneel, crouch and crawl using both arms and legs.
- Ability to pick-up minimum 60 lbs.
- Ability to reach with both hands and arms.
- Ability to grasp, push, and pull objects.
- Ability to smell, talk and hear.
- Ability to use hands and arms to reach, handle, feel, and type.
- Ability to see at close and distance ranges and the ability to see and correctly distinguish color.
- Ability to work inside and outside.
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