Delivery Manager

2 weeks ago

Aalborg, Ålborg Kommune, Denmark Trackunit AS Full time
Job Description:

 

Key Responsibilities:
  • Define, implement, and execute on multiple projects such as on-boarding of OEMs and rental customer to the Factory Fit program.
  • Lead as a primary point of contact to our OEMs within the Factory Fit program through on-boarding, training, and program support.
  • Educate OEM customers on telematics and business value outcomes when integrating telematics devices to their equipment.
  • Report weekly program status updates including forecasting, volume of installed devices, key milestones of the OEMs within the on-boarding cycle from discovery to installation and transfer to the rental customers.
  • Manage escalations on customers' request to ensure customer satisfaction.
  • Proactively identify potential program roadblocks that impedes meeting the customers requirements, define and execute on mitigation solutions and develop contingency plans.

 

Requirements:
  • Undergraduate degree preferably in Business, Economics, IT, Engineering (Technical) specialty.
  • Experience leading projects in a consulting environment, with interpersonal abilities to cultivate customer relationships.
  • Significant leadership skills, including a history of increasing leadership responsibility and career growth in process improvement.
  • Good verbal and written communication skills with audiences of all levels.
  • Highly experienced with PowerPoint, Excel, Word, familiar with tools like, Asana, PlanHat.
  • Experience managing project budgets, forecasts, and people resources.
  • Self-starter with the initiative to thrive independently, coupled with a proactive stance on problem-solving with the skill to inspire team members.
  • Adaptable and agile, ready to pivot in response to the diverse nature of the business environment.

 

Trackunit provides accommodations for applicants with disabilities throughout the recruitment process.

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