Logistics Team Lead

1 month ago

Copenhagen, Copenhagen, Denmark Maersk Full time

This role presents a career opportunity to work in a multinational, Global 500 company that drives global trade forward. You will collaborate daily with colleagues from diverse international backgrounds, fostering your professional growth in a global environment. We offer support to shape your career through expertise development and on-the-job learning.

We Offer

As a global industry leader, you'll work for a large organization with access to excellent processes and systems. You will join a company that values and rewards every contribution, offering a challenging and rewarding career. Maersk has a nurturing management culture, where leaders will support your ideas, provide necessary advice, and train you throughout your career. You'll have the opportunity to prove yourself and tackle challenging work that develops your abilities.

Career Development

We have a wide range of roles within Maersk and a strong career mobility program that prioritizes internal candidates and encourages employees to take responsibility for their careers. This program allows you to move laterally or vertically within the company.

Key Responsibilities

Operation handling:

Attend to export- or import-specific processes as assigned in the team:

Export-specific processes

  • Complete the booking process, complying with SLAs and global process design.
  • Conduct the vessel reconciliation and manifest process as per process design.
  • Facilitate the completion of documentation and invoicing process.
  • Support proactive activities that facilitate documentation and cargo release.
  • Work in close coordination with Area Partners on needed follow-up to ensure smooth delivery of cargo to the customer as per agreed contract terms.

Import-specific processes

  • Complete the import process, complying with SLAs and global process design.
  • Execute the pre-arrival and import manifest process.
  • Facilitate the completion of documentation process, closing of open export tasks.
  • Support proactive activities that facilitate smooth cargo readiness and delivery order to ensure high levels of customer experience and avoid additional costs.
  • Work in close coordination with Area Partners on needed follow-up to ensure smooth delivery of cargo to the customer as per agreed contract terms.

Other Responsibilities

Resolve daily issues and ad-hoc cases, escalating where needed.

Propose solutions and options to customers, support customers/other teams to resolve issues and exception handling.

Initiative to improve daily operations, both in productivity and work quality.

Other relevant tasks/projects assigned by leaders.

Qualification/s:

  • Graduated from relevant majors in Logistics/Supply Chain/Business or Language (Thai, Khmer, Burmese,..) major.
  • 1 year of working experience in SCM/OCE freight industry.
  • Influent Microsoft office (excel, power point, outlook, ...)
  • Influent English, both in speaking and writing. Thai, Khmer language knowledge is a plus.
  • Strong communication both in writing and speaking.
  • Passion in working with process and customers, with a careful sense.
  • Strong customer-centricity mindset.
  • Proactive and quick learning, strong mind of improvement.
  • Team player, can coordinate with team mate for common goals.
  • Power BI, automation application understanding is a plus.

Maersk is committed to a diverse and inclusive workplace and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing

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