Senior Service Advisor
3 days ago
We're seeking an experienced Servicerådgiver to join our team as a Vehicle Technology Support Expert. In this role, you'll play a crucial part in ensuring our customers receive exceptional support and guidance on our vehicles' features and capabilities.
You'll be responsible for providing expert advice on vehicle technology, identifying and resolving technical issues, and collaborating with cross-functional teams to deliver outstanding customer experiences.
Key Responsibilities:- Deliver comprehensive training sessions on vehicle technology and features
- Develop and maintain technical documentation and knowledge base
- Collaborate with product development teams to identify areas for improvement
- Analyze customer feedback and implement process improvements
Requirements:
- Bachelor's degree in a relevant field (e.g., automotive technology, engineering)
- 5+ years of experience in technical support or related roles
- Expert-level knowledge of vehicle technology and systems
- Strong analytical and problem-solving skills
What We Offer:
- A challenging and rewarding work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
- The chance to work with a leader in the electric vehicle industry
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