Cloud Solutions Architect for Enterprise Customers

2 weeks ago

Copenhagen, Copenhagen, Denmark Amazon Full time
Job Overview

We are seeking a skilled Cloud Solutions Architect to join our team as a Technical Account Manager. This role involves working closely with enterprise customers to drive their adoption and use of AWS services.

Key Responsibilities
  1. You will build solutions, provide technical guidance and advocate for the customer.
  2. Ensure AWS environments remain operationally healthy while reducing cost and complexity.
  3. Develop trusting relationships with customers, understanding their business needs and technical challenges.
  4. Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management.
  5. Consult with a range of partners from developers through to C-suite executives.
  6. Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
  7. With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS.
  8. Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning.
  9. Solve a variety of problems across different customers as they migrate their workloads to the cloud.
  10. Uplift customer capabilities by running workshops, immersion days, etc.
Basic Qualifications

- Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, etc.
- Understand operational parameters and troubleshooting for 2 or more of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.
- Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences.
- Ability to juggle tasks and projects in a fast-paced environment.

Preferred Qualifications

- Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform, etc.
- Programming or scripting skills with a combination of Java, Python, Perl, Ruby, C#, and/or PHP.
- Previous experience as a Software Engineer, Developer, DevOps Engineer, etc.
- Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus.
- Russian/Ukrainian language skills.

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