Current jobs related to Hands-On Customer Service Manager - Copenhagen, Copenhagen - myGwork - LGBTQ+ Business Community

  • Customer Success Manager

    1 day ago

    Copenhagen, Copenhagen, Denmark Conference Manager Full time

    About the roleWe're looking for a Danish/German speaking Customer Success Manager to join our growing team. You will either work from our HQ in Virum, Denmark or from our brand new office in Munich.You will be one of the heroes of Conference Manager whose finest job it is to help our customers succeed with planning their events, conferences, and fairs in the...

  • Customer Service Manager

    1 week ago

    Copenhagen, Copenhagen, Denmark beBee Careers Full time

    Job DescriptionWe are seeking a seasoned professional to oversee the management of our customer lifecycle, ensuring seamless service delivery and top-tier customer experience.The successful candidate will be responsible for driving customer satisfaction and retention through best-in-class service delivery, adhering to committed SLAs/OLAs, defining and...

  • Customer Service Coordinator to Denmark

    2 weeks ago

    Copenhagen, Copenhagen, Denmark beBee Careers Full time

    Job DescriptionWe are seeking a Logistics & Customer Service Coordinator to support our growth in Denmark. The ideal candidate will thrive in a fast-paced environment, be passionate about delivering excellent service, and have a proactive mindset.This hands-on role requires agility, attention to detail, and the ability to work at a high pace while...

  • Customer Service Manager

    22 hours ago

    Copenhagen, Copenhagen, Denmark beBee Careers Full time

    **Job Description:**The Customer Service Manager is responsible for providing exceptional customer service and ensuring that customers have a positive experience in our store.**Responsibilities:**Respond to customer inquiries and resolve any issues in a timely and professional manner.Provide product knowledge and recommendations to customers.Assist in...

  • Manager, Customer Technical Services

    2 weeks ago

    Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full time

    Manager, Customer Technical Services Placering Ballerup Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions,...

  • Customer Service Excellence Coach

    2 weeks ago

    Copenhagen, Copenhagen, Denmark beBee Careers Full time

    We are seeking a highly motivated and results-driven Quality Coach to join our team in Copenhagen. As a Quality Coach, you will play a vital role in delivering quality service on behalf of one of our major clients in the medical field.Key ResponsibilitiesYou will be responsible for:Providing hands-on support and guidance to agents, ensuring they meet quality...

  • Customer Service Team Lead

    2 weeks ago

    Copenhagen, Copenhagen, Denmark beBee Careers Full time

    Leadership OpportunityWe are seeking a seasoned customer service professional to lead our team of 10 agents, driving them to deliver exceptional results.This is a temporary position covering maternity leave and lasting for 12 months.Your Key ResponsibilitiesCoach and support agents through one-on-one talks, performance reviews, quality checks, and other...

  • Customer Service Specialist

    2 weeks ago

    Copenhagen, Copenhagen, Denmark beBee Careers Full time

    Are you passionate about delivering exceptional customer service? We're seeking a structured and detail-oriented individual to support Order Management in Finland and the other Nordic countries when needed.Your Key ResponsibilitiesMaintain a high level of support within the teamOrder management, placing and changing orders according to corporate...

  • Customer Service Team Leader

    4 weeks ago

    Copenhagen, Copenhagen, Denmark Rsgroup Full time

    Select how often (in days) to receive an alert:Location:Copenhagen NV, Capital Region of Denmark, DK, 2400Brand: RS GroupFunction: Customer ServicesWork Location: HybridDrive Success as a Hands-On Customer Service Team LeaderThis is a unique opportunity to combine leadership with operational excellence. As a Customer Service Team Leader, reporting to the...

  • Customer Service Representative

    9 hours ago

    Copenhagen, Copenhagen, Denmark beBee Careers Full time

    Customer Service RepresentativeThis role involves supporting our customer service team in ensuring excellent guest experiences. The position requires handling customer inquiries, managing feedback and complaints, and collaborating with cross-functional teams to provide insights and improvements based on customer feedback.The ideal candidate will have strong...

Hands-On Customer Service Manager

3 weeks ago

Copenhagen, Copenhagen, Denmark myGwork - LGBTQ+ Business Community Full time

**Leadership Opportunity:**

About the Job

We are seeking a motivated and experienced Customer Service Team Leader to join our team at RS. As a leader, you will be responsible for guiding and developing a team of customer service professionals, ensuring excellent customer experiences, and driving business results.

Main Responsibilities:
  • Lead and motivate the team to achieve high-performance goals.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments (sales, technical support, finance) to resolve customer issues efficiently.
  • Conduct performance reviews and provide constructive feedback to team members.
  • Identify areas for process improvement and implement changes to enhance efficiency and effectiveness.