Consumer Experience Manager

2 weeks ago


Copenhagen, Copenhagen, Denmark Trustpilot Full time

At Trustpilot, we're dedicated to being the universal symbol of trust. As a leading review platform, we strive to bring consumers and businesses together through reviews. We're looking for a skilled Director of Consumer Solutions to lead our consumer product team in developing innovative solutions that help consumers make informed decisions.

About the Role
  • Develop and implement a comprehensive 3-year product strategy that aligns with Trustpilot's vision of becoming the universal symbol of trust.
  • Lead a dedicated team of Product Managers in creating product solutions that increase consumer engagement and retention on our platform.
  • Collaborate with cross-functional teams to understand emerging consumer trends, behaviors, and needs across new and existing markets.
  • Mentor and manage a team of Product Managers committed to consumer product development.
What You'll Bring
  • Proven experience in product leadership, with a track record of developing and implementing successful product strategies.
  • Strategic thinking, with the ability to develop and influence comprehensive product plans.
  • Deep understanding of consumer needs and behaviors in the context of buying decisions online.
  • Collaborative mindset, with excellent interpersonal and communication skills.


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