Store Supervisor

2 months ago


Copenhagen, Copenhagen, Denmark JD Group Full time

Job Overview:

As a Supervisor of Team JD, you will be responsible for ensuring our customers receive the best possible service by the team. You will assist in maximizing store profitability by exceeding your sales targets and utilizing the in-store devices, while contributing to a successful store team.

Key Responsibilities:

  • Lead by example with a customer-centric approach.
  • Maintain and improve the level of customer service.
  • Acknowledge customers and maintain a consistent awareness of their needs.
  • Select and recommend products to customers.
  • Ensure customers are given courteous, considerate, and responsible service.

Sales and Merchandising:

  • Attend to and sell to as many customers as possible.
  • Deal with and sell to multiple customers at a time as circumstances require.
  • Become familiar with the layout of all stock presented and held to maximize sales.
  • Ensure up-to-date promotions and product presentations are carried out as directed.
  • Call for and accept assistance as part of a team effort.
  • Use effective selling skills, including the introduction of accessories.

Visual Merchandising and Store Standards:

  • Assist in maintaining store standards on the shop floor.
  • Keep stock clean and presentable at all times.
  • Replenish stock levels when needed, ensuring a full size range is available.
  • Ensure product is priced correctly.
  • Keep all displays up to date.

General Responsibilities:

  • Comply with all company rules and regulations.
  • Maintain a high standard of appearance and dress in accordance with company policy.
  • Assist in keeping stock areas, staff facilities, and staff room clean and tidy.
  • Assist in the unloading and reception of deliveries and move, condense, or shelve stock as required.
  • Deputize for other staff, work within departments, or carry out other duties as required.

Additional Duties:

  • Assist in the induction of new sales staff.
  • Assist in the supervision of junior staff.
  • Assist in the training and development of junior staff.
  • Keyholder responsibilities.
  • Administration responsibilities.
  • Assist in the execution of security procedures.

Requirements:

  • Strong communication and leadership skills.
  • Team player mindset.
  • Confident and outgoing.
  • Effective selling skills.

JD Group Benefits:

  • Staff discount on JD Group and other brands within the organization.
  • Pension scheme.
  • Personal development opportunities to learn and develop at work.

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