Customer Success Management Leader
2 weeks ago
At Salesforce, Inc., we are seeking a highly skilled and passionate Customer Success Management Leader to lead and inspire our team of Customer Success Managers (CSMs). As a key member of our organization, you will be responsible for delivering exceptional customer experiences, driving product adoption, and contributing to our customers' long-term success. You will coach, mentor, and develop the next generation of Customer Success leaders while aligning with broader business goals and objectives.
Key Responsibilities:Lead and manage a diverse team of Customer Success Managers, fostering a high-performance culture and promoting accountability, collaboration, and continuous improvement.
Develop and execute strategies that ensure our customers derive maximum value from Salesforce solutions. Align team goals with organizational objectives and track key performance indicators (KPIs) to measure success.
Work closely with Sales, Marketing, Product, and Support teams to ensure alignment across the customer lifecycle and address any challenges or opportunities.
Be the voice of the customer within the organization by driving insights, advocating for customer needs, and ensuring their feedback is effectively communicated to relevant stakeholders.
Optimize processes and workflows to ensure the team is efficient, proactive, and scalable. Leverage data and analytics to continuously improve customer success outcomes and identify areas for operational improvement.
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Director, Customer Success Management
2 weeks ago
Copenhagen, Copenhagen, Denmark Salesforce Developers Full timePosition Overview: As a People Leader at Salesforce, you will be responsible for leading and inspiring a team of highly skilled and passionate Customer Success Managers (CSMs). You will ensure that your team delivers on Salesforce's mission to provide exceptional customer experiences, drive product adoption, and ultimately contribute to our customers'...
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Director, Customer Success Management
4 weeks ago
Copenhagen, Copenhagen, Denmark Salesforce, Inc. Full timePosition Overview:As a People Leader at Salesforce, you will be responsible for leading and inspiring a team of highly skilled and passionate Customer Success Managers (CSMs). You will ensure that your team delivers on Salesforce's mission to provide exceptional customer experiences, drive product adoption, and ultimately contribute to our customers'...
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Director, Customer Success Management
2 weeks ago
Copenhagen, Copenhagen, Denmark Salesforce Full timeDirector, Customer Success Management Apply remote type Office - Flexible locations Denmark - Copenhagen time type Full time posted on Posted 5 Days Ago job requisition id JR289762 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category: Customer...
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Director, Customer Success Management
4 weeks ago
Copenhagen, Copenhagen, Denmark Salesforce Full timeDirector, Customer Success ManagementApply remote type Office - Flexible locations Denmark - Copenhagen time type Full time posted on Posted 5 Days Ago job requisition id JR289762To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category: Customer...
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Senior Manager of Customer Success Operations
2 weeks ago
Copenhagen, Copenhagen, Denmark Salesforce, Inc. Full timeWe are looking for a highly skilled and passionate Customer Success Management Leader to lead and inspire our team of Customer Success Managers (CSMs). As a key member of our organization, you will be responsible for delivering exceptional customer experiences, driving product adoption, and contributing to our customers' long-term success. You will coach,...
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Enterprise Customer Success Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark SameSystem is PLC Full timeAre you ready to lead, inspire, and drive success for some of Europe's largest retail and hospitality brands? At SameSystem, we empower companies like Bestseller, Normal, and Matas to optimise their operations daily with cutting-edge AI-driven Workforce Management Solutions. We're looking for a dynamic Enterprise Customer Success Manager who thrives on...
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Enterprise Customer Success Manager
4 weeks ago
Copenhagen, Copenhagen, Denmark SameSystem is PLC Full timeAre you ready to lead, inspire, and drive success for some of Europe's largest retail and hospitality brands? At SameSystem, we empower companies like Bestseller, Normal, and Matas to optimise their operations daily with cutting-edge AI-driven Workforce Management Solutions. We're looking for a dynamic Enterprise Customer Success Manager who thrives on...
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Customer Success Leader
2 weeks ago
Copenhagen, Copenhagen, Denmark Salesforce Developers Full timeCompany OverviewSalesforce Developers is a leader in innovation, constantly evolving to meet customer needs with cutting-edge solutions.
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Customer Success Manager
4 days ago
Copenhagen, Copenhagen, Denmark beBee Careers Full timeCustomer Success ManagerJob Summary:Oversee customer success programs to ensure customer satisfaction and retentionDevelop and execute strategies to improve customer engagement and loyaltyCollaborate with internal teams to identify opportunities for cross-selling and upsellingAbout the RoleWe are seeking an experienced Customer Success Manager to join our...
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Customer Success Management Leadership Expert
2 weeks ago
Copenhagen, Copenhagen, Denmark Salesforce Full timeAt Salesforce, we're seeking an experienced leader to drive customer success outcomes and develop high-performing teams.Key Responsibilities:Develop and execute strategies that ensure customers derive maximum value from Salesforce solutions.Lead and inspire a team of Customer Success Managers, fostering a high-performance culture and promoting...
