IT Service Management Consultant

5 days ago


Copenhagen, Copenhagen, Denmark E-Solutions Full time

The IT Service Management Consultant will be responsible for defining and implementing a KCS process that meets the requirements of our onsite and desktop support organization. This role involves working closely with our IT teams to design and document a scalable and efficient knowledge management process for OSS. The successful candidate will have a strong understanding of KCS principles, methodologies, and best practices.

Required Skills and Qualifications
  • KCS Certification: KCS Practices v6 Certification or equivalent knowledge management certifications are highly desirable.
  • Experience: Significant experience in designing and documenting effective knowledge management processes tailored to specific organizational needs.
  • Leadership: Strong leadership skills are essential for managing cross-functional teams and engaging stakeholders effectively.
About E-Solutions

E-Solutions is a trusted partner for IT services and consulting solutions. We offer a supportive work environment that fosters collaboration and professional growth.



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