Customer Experience Leader
3 days ago
About the Role
We are seeking a highly skilled and experienced Customer Experience Leader - Diabetes Portfolio to join our team at Novo Nordisk A/S. As a key member of our Commercial Marketing department, you will be responsible for ensuring that our customers have an exceptional experience across all touchpoints.
Your Responsibilities
- Develop and execute a comprehensive customer experience strategy that ensures seamless and consistent omnichannel experiences.
- Collaborate with cross-functional teams to identify areas for improvement and implement changes that enhance customer satisfaction.
- Lead the development of visual identity brand/portfolio campaigns.
- Oversee and refine core brand messages to ensure they are tailored to customer needs and coherent across brands and portfolios.
- Be a strategic partner, providing customer-centric consulting skills, strategy design, and coordination.
About You
To succeed in this role, you should have a strong background in commercial, marketing, or product management roles within the pharmaceutical industry, with a minimum of 10 years of experience.
You should possess a Master's or Bachelor's degree in Marketing /Life Sciences or a related field, and have demonstrated experience in people management, marketing strategy, consumer behavior, e-commerce, and digital marketing.
Additionally, you should have a proven track record of effectively managing and implementing successful omnichannel strategies that have fueled business growth, as well as robust understanding of market research and the ability to analyze consumer trends effectively.
About Our Company
Novo Nordisk A/S is a global healthcare company that is committed to making a difference in the lives of patients. We operate in a fast-paced environment and are dedicated to driving innovation and excellence in everything we do.
-
Product Innovation Leader
2 days ago
Gladsaxe, Gladsaxe Municipality, Denmark Novo Nordisk AS Full timeAbout UsNovo Nordisk A/S is a global leader in diabetes care and a biotechnology pioneer. We aim to drive change to defeat serious chronic diseases and improve the lives of millions worldwide. With more than 90 years of history, we have established ourselves as a trusted partner for healthcare professionals and patients alike.We are driven by our passion for...
-
Global Talent Acquisition Leader
3 days ago
Gladsaxe, Gladsaxe Municipality, Denmark Alfa Laval Full timeCompany Overview:We are Alfa Laval, a pioneering company in developing world-leading technologies. Our 140-year-old start-up culture drives our personal growth as we shape a more resourceful, less wasteful world.About the Role:We're seeking an inspirational leader to spearhead Talent Acquisition across Europe. As a Talent Acquisition manager, you'll develop...
-
Procurement Department Leader
6 days ago
Gladsaxe, Gladsaxe Municipality, Denmark Alfa Laval Corporate AB Full timeAt Alfa Laval Corporate AB, we're constantly pushing the boundaries of innovation and sustainability. As a leading provider of sustainable solutions for energy efficiency, Alfa Laval is well-positioned to make a positive impact on the world.About the JobThe procurement department plays a vital role in ensuring the competitive supply of materials and services...
-
Vehicle Experience Specialist
7 days ago
Gladsaxe, Gladsaxe Municipality, Denmark Tesla, Inc. Full timeJob DescriptionCoordinate seamless customer experiences from initial contact to vehicle return.Communicate effectively with customers through various channels, including digital platforms and face-to-face interactions.Maintain a tidy and representative customer lounge and service entrance area.Manage the service fleet, including damage audits, flagging...
-
Multi Domain Operations Leader
3 days ago
Gladsaxe, Gladsaxe Municipality, Denmark Terma AS Full timeTerma A/S is dedicated to delivering advanced technologies and mission critical solutions to secure people's lives. We are constantly seeking innovative ways to address emerging challenges and advance capabilities in the defense and aerospace industry.We are looking for an experienced Multi Domain Operations Leader to join our Product Management team. As a...
-
Gladsaxe, Gladsaxe Municipality, Denmark Novozymes AS - Novonesis Full timeSolve Real-World Problems with BiosolutionsWe are seeking a Research Leader in Microbial Solutions for Baked Goods to join our team in Baking Applied R&D. As a key member of our research team, you will be responsible for investigating innovative solutions within cultures and enzymes to deliver targeted customer needs and collaborating with the commercial...
-
People Leader for IT Business Analysts
4 days ago
Gladsaxe, Gladsaxe Municipality, Denmark Novo Nordisk AS Full timeJobbeskrivelse Placering Søborg, Denmark Jobkategori Digital & IT Ansøg nu . Would you like to continue your career as People Leader in an agile setting? Do you think being People Leader is more about servant leadership and developing your team and less about managing people? Do you have a mindset of always improving the way we work and enhancing our...
-
People Leader for IT Business Analysts
1 day ago
Gladsaxe, Gladsaxe Municipality, Denmark Novo Nordisk AS Full timeJobbeskrivelsePlacering Søborg, DenmarkJobkategori Digital & IT Ansøg nu .Would you like to continue your career as People Leader in an agile setting? Do you think being People Leader is more about servant leadership and developing your team and less about managing people? Do you have a mindset of always improving the way we work and enhancing our...
-
Gladsaxe, Gladsaxe Municipality, Denmark Novo Nordisk AS Full timeAbout the TeamYou will join a thriving People Leader community where you can share knowledge and best practices with other leaders. Our team is passionate about IT and People Leadership, and we are committed to creating a collaborative and inclusive work environment.We believe that our team members are the driving force behind our success. That's why we...
-
Customer Service Coordinator
7 days ago
Gladsaxe, Gladsaxe Municipality, Denmark Tesla, Inc. Full timeAt Tesla, we're on a mission to accelerate the world's transition to sustainable energy. As a Customer Service Coordinator, you'll play a vital role in ensuring our customers receive an exceptional experience from the moment they walk into our service center.You will support customers through digital channels and face-to-face interactions, providing...
-
Digital Health Leader
3 days ago
Gladsaxe, Gladsaxe Municipality, Denmark Novo Nordisk AS Full timeAt Novo Nordisk A/S, we are seeking a highly skilled and experienced Digital Health Leader to join our team. As a key member of our Digital Health & Staffs Quality department, you will play a critical role in overseeing the quality and optimization of processes within our organization.The ideal candidate will have a strong background in leadership and...
-
Personal Assistant to Executive Leaders
3 days ago
Gladsaxe, Gladsaxe Municipality, Denmark Novo Nordisk AS - Nn1 Full timeWe are seeking a highly skilled Personal Assistant to join our team at Novo Nordisk A/S - Nn1. As a Personal Assistant, you will be responsible for providing top-notch support to our executive leaders, including scheduling meetings, coordinating travel arrangements, and planning seminars. You will also be responsible for taking meeting minutes and handling...
-
Customer Service QA Professional
4 days ago
Gladsaxe, Gladsaxe Municipality, Denmark Novo Nordisk AS Full timeJobbeskrivelse Placering Søborg, Denmark Jobkategori Quality Ansøg nu Are you passionate about quality, business understanding and communication with many stakeholders across the company? Do you want to shape the future of Customer Service in Novo Nordisk for the benefit of our patients across the world? If so, this is a unique opportunity to become QA...
-
Strategic Device Marketing Leader
7 days ago
Gladsaxe, Gladsaxe Municipality, Denmark Novo Nordisk AS Full timeAbout the RoleWe are seeking a highly experienced Strategic Device Marketing Leader to join our team as a Global Commercial Associate Director. As a key member of our Device Strategy and Marketing department, you will be responsible for spearheading strategic commercial projects across our device portfolio.In this role, you will lead commercial strategy and...
-
Global Director of Customer Engagement
3 days ago
Gladsaxe, Gladsaxe Municipality, Denmark Novo Nordisk AS Full timeJob OverviewWe are looking for a seasoned professional to lead our HCP Engagement team in Commercial Platforms & Architecture. The successful candidate will be responsible for partnering with the commercial LoB globally (excluding US) to evolve the HCP Engagement ecosystem and ensure stable operations of systems and products in the portfolio.Main TasksLead...
-
Strategic Partnership Leader
5 days ago
Gladsaxe, Gladsaxe Municipality, Denmark Novo Nordisk AS Full timeAt Novo Nordisk, we're driving change in patient care through innovative Public-Private Partnerships.The RoleWe're seeking a Strategic Partnership Leader to join our team. As a key member of our Public-Private Partnerships (PPP) team, you'll be responsible for developing and executing strategic partnerships that drive business growth and improve patient...
-
Customer Relationship Specialist
10 hours ago
Gladsaxe, Gladsaxe Municipality, Denmark Novo Nordisk AS Full timeAbout UsWe are Novo Nordisk A/S, a leading global healthcare company that focuses on creating innovative medicines to treat chronic diseases. Our vision is to be the most sought-after workplace in the industry, and we're committed to achieving this by fostering a culture of inclusivity, diversity, and innovation.Job DescriptionWe are seeking a highly...
-
Gladsaxe, Gladsaxe Municipality, Denmark Aeven AS Full timeCloud Transformation Lead – Strategic Customer Lead Do you like leading changes for customers and leading agile or project teams in the process? Join Aeven and help us on our cloud transformation journey – we have an exciting road ahead of us. Our customers are asking for our cloud services and our assistance in the transformation journey and our team is...
-
Strategic Leader Cardiovascular
16 hours ago
Gladsaxe, Gladsaxe Municipality, Denmark Novo Nordisk AS Full timeNovo Nordisk A/S is a global healthcare company that discovers, develops, manufactures, markets, and distributes innovative medicines and solutions to help people with chronic conditions live better lives. We are seeking a strategic leader to join our team as Vice President, CETA New Product Planning and Forecasting.In this role, you will shape the future...
-
Senior Commercial Sustainability Leader
3 days ago
Gladsaxe, Gladsaxe Municipality, Denmark Novozymes AS - Novonesis Full timeAbout the RoleWe are seeking a Senior Commercial Sustainability Partner to join our team at Novonesis. In this role, you will be responsible for unlocking new ways for us to drive commercial growth by leveraging sustainability insights and value propositions.This is a unique opportunity to work with marketing across multiple sectors to shape a more...