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IT Application Manager
2 months ago
About Svendborg Brakes
Svendborg Brakes is a leading supplier of intelligent brake solutions, committed to creating high growth for both customers and the company through innovation, testing, and delivery of world-class braking solutions.
Job Summary
We are seeking an experienced IT Application Manager to join our IT department. The successful candidate will be responsible for managing the implementation, governance, and support of core applications for Svendborg Brakes.
Key Responsibilities
- Application Portfolio Management
- Manage an application portfolio and associated projects to ensure effective analysis, planning, organization, and leadership.
- Identify opportunities for application optimization, redesign, or process improvement, focusing on collaboration systems and internal tools.
- Provide application administrative support across applications as needed.
- Partner with business stakeholders, vendors, and IT management to provide a strategic vision for new and supported applications and create system roadmaps and business processes.
- Address the various needs, concerns, expectations of stakeholder groups in planning and executing projects, meeting project requirements, and creating project deliverables.
- Balancing competing project constraints, including scope, quality, schedule, budget, resources, and risks, to accommodate the needs of each user/customer.
- Build a strong technical culture around business systems that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences.
- Manage application maintenance outsourcing and software contract agreements, implementing and monitoring standards around scope management, financial management, service level agreements (SLA), ensuring compliance to mitigate risk, increase service/business impact, and reduce costs.
Requirements
- Experience
- 4+ years of experience in an Applications Manager or similar role.
- Deep hands-on experience with application implementations, enhancements, and integrations.
- Experience managing ticketing, CRM, ERP systems (Axapta) is an advantage.
- Proven functional experience with business units, including Employee Communications, Engineering, IT.
- Strong communication skills, with the ability to clearly explain system changes and functionality to all employees.
- Excellent verbal and written communication skills.
- Experience setting up ongoing procedures for collection and review of project statuses and goals.
About You
We are looking for a structured mindset and documentation skills, good interpersonal skills, and a cheerful attitude. You should have a great overview and ability to set actions into motion with respect for time schedules and specifications.