Digital Infrastructure Manager

2 days ago


Copenhagen, Copenhagen, Denmark Localizationacademy Full time

Responsibilities

This role involves working closely with the Copenhagen office and Localizationacademy's Nordic Infrastructure. The ideal candidate must have excellent communication skills and be fluent in English.

Main duties include:

  1. Managing computer systems in Copenhagen, Stockholm, Helsinki, and Oslo.
  2. Overseeing IT implementation for offices in Copenhagen, Stockholm, Helsinki, and Oslo:
    1. Planning and organizing work on servers supporting subtitle creation, dubbing, audio, and video material flow.
    2. Installing and administering computer hardware, software, and network resources.
    3. Developing procedures for electronic data management, IT system development, and consulting with the IT Director/CIO.
    4. Coordinating with department managers to understand demand for new systems, discussing specifications, costs, and deadlines.
    5. Assisting with annual budgeting and coordinating with the Regional IT Director, Europe.
    6. Supporting the use of accounting programs, spreadsheets, and word processors.
  3. Providing access to technology using existing hardware and software:
    1. Repairing hardware, software, and network systems.
    2. Knowledge of hardware and software for creating/producing subtitles and dubs.
    3. Organizing upgrades and periodic reviews of subtitling software with suppliers.
    4. Familiarity with IT and network systems in all supported offices to enable effective support and problem-solving in local offices.
    5. Familiarizing new employees with available technology.
    6. Training employees on local technology usage.
    7. Implementing and controlling security procedures in the Nordics.
    8. Providing individual training and support.
    9. Maintaining an up-to-date inventory of equipment, software, and suppliers.
  4. Monitoring and maintaining technology to guarantee maximum access:
    1. Preventing technology-related failures.
    2. Maintenance of necessary repairs and inspections inventory.
    3. Recommendation of new technology purchases.
    4. Searching for suppliers and services.
    5. Providing network access to all employees and freelancers.
    6. Supervision over workstation installation.
    7. Connecting and starting equipment.
    8. Supervision over software sharing and license allocation.
    9. Control of network accounts and passwords.
    10. Technology security monitoring.
    11. Informing employees about security breaches and password changes.
    12. Installation of 'lock out' programs.
    13. Marking and preparing equipment for disposal.
    14. Ensuring safe equipment disposal (clearing all data).


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