Cloud Operations Specialist

6 days ago


Copenhagen, Copenhagen, Denmark Amazon Full time

At Amazon, we are seeking a highly skilled Cloud Operations Specialist to join our team. As a key member of our cloud operations team, you will be responsible for providing expert-level technical guidance and support to our enterprise customers.

The Role

You will work closely with our customers to understand their business needs and provide tailored solutions using best practices and AWS services. Your strong technical acumen and customer-facing skills will enable you to effectively represent Amazon within a customer's environment.

Key responsibilities include:

  1. Providing technical guidance and advocacy for our customers
  2. Ensuring AWS environments remain operationally healthy while reducing cost and complexity
  3. Developing trusting relationships with customers to understand their business needs and technical challenges
  4. Driving technical discussions regarding incidents, trade-offs, and risk management
Requirements

We are looking for someone with experience in operational parameters and troubleshooting for three or more of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.

A minimum of 3+ years of experience in Informational Technology operations or internal enterprise or external customer-facing experience is required.



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